Name: Holiday Inn Blmgtn Arpt South Mall Area By IHG
Address: 1201 West 94th Street, Bloomington, MN
Telephone: (888) 420-1676

Holiday Inn Blmgtn Arpt South Mall Area By IHG Guest Reviews

Overall Average Score:

Pleasant (3.26 out of 5)

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We would definitely stay again!

Liked: Easy check in; quiet; great breakfast and friendly service!

Superb

Liked: Staff was very good and nice

Disappointing

Liked: On site restaurant
Disliked: When booking through Booking.com, you are not eligible for park and fly so we ended up having to pay for parking at the airport, which defeated the purpose of staying here.

Things can be better anywhere...

Liked: The shower didn't work as the pressure was non existent. The rooms were not cleans with any detail. Bathrooms were grimey. Don't understand rooms not being made up after at least every 2 nights? Have to ask for them to be? Strange customer service. Not one to complain. Overall location is fine, pool area was fun, beds were good. Nothing we didn't overcome. We always have a great time in Minneapolis and did this time as well. We don't dwell and just some things noticed. Price point was good as well.

Very good

Exceptional

Bad

Very good

Liked: Loved how close it was to the MoA and our dance competition location.
Disliked: All good

They cancelled my reservation without...

Liked: It was close to the event we planned on attending.
Disliked: There was a colony of ants in the main lobby coming out of the wall behind the fireplace. I waited in line 30 minutes to check in only to find out that they overbooked the hotel and cancelled my reservation without any notice. The hotel was knowingly overbooked and had just one person working the front desk causing long wait time. I was traveling with two young children and I booked the reservation over a month in advance. They offered me a room at another hotel that was 20 minutes away but nothing more. Poor management and customer service. Booooooo!