Reasonable

Liked: Room was clean and warm. We were given gree desserts when my mum asked for compensation for no heating in restaurent. Chevk out was 11Manager very warm and helpful
Disliked: Request for extra duvet when i booked ignored. Restaurant heating had broken and we ate in coats. Staff seemed over stretchef in restaurant

Ripped for just night break,...

Liked: Breakfast area was good and staff at breakfast area were very helpful. Wish they had a reception as well.
Disliked: It was too expensive for just a night to take break. Small room for the cost. We banged our heads to bathroom door, because it was not opening properly.

Not what i would expect...

Liked: breakfast was good room was comfy
Disliked: Evening meal was an utter cock up uncooked food served delayed arrival of food but to cap it all lack of heating in the bar restaurant area all weekend. Were sold a rubbish story that they were waiting for an engineer so if it takes 2 days to get a heating engineer you need to change the contract. First time in a hotel i have had to eat and drink with an overcoat on

Dog friendly

Liked: Rooms were clean and spacious. Ordered room service at night and food was excellent. Bed was really comfortable. Quiet location.
Disliked: No lift. Had to go downstairs with 2 suitcases, a bag and a dog wasn't easy. Shower was very disappointing despite looking really inviting.Ordered breakfast in our room but when it arrived items were missing and it was cold.

Superb

Stay away

Liked: Payed for double room and it was just 2 single beds pushed together towels were stained aswell

Superb

Liked: location for meeting
Disliked: not enough milk in room and desperate for paint work to be done

Very poor

Disliked: We were booked into a room that was already occupied by someone else!!! Dirty towels strewn across the bathroom floor..empty drinks bottles lay about..TV on..bed unmade. The receptionist did not even offer an apology for their error..had a shocking attitude and zero customer service skills.

Bad