Holiday Inn Birmingham City

Stayed one night to go and see Billy Elliot at the Hippodrome. Really close to the theatre and station. Large choice of restaurants in the area. Would definitely stay again.

Liked: Central location and close to the theatre. Very friendly staff. Excellent breakfast.
Disliked: Nothing bad at all.

Had everything we could have asked for - bath robes, refreshments, TV, bathroom essentials, comfy beds, HUGE mirrors, heating, a bath. Everything was GREAT!

Liked: Everything else was amazing! Felt like a princess, everything was beautiful!
Disliked: Being on the 9th floor - VERY loud winds.

I would go back again and stay. I prefer the Holiday Inn to most other hotels.

Liked: Nobody bothered us whilst there and the room was nice and the windows opened so it was really nice.
Disliked: The attitude of the head of cleaning - he was very rude upon leaving the hotel. He came into my room uninvited because he saw my boyfriend and his friend talking whilst I had the door open and the cleaner was tidying my room. When I asked why he was stood there staring at us, he had an attitude and said something about the welfare of the cleaner?

Had a lovely stay at this hotel while visiting for a gig in the city. Nice large, clean room with a lovely clean bathroom and shower. As the check out was 12 it would have been nice to have had a lie in after a late night, but struggled due to poor double glazing and sound proofing from noisy main road. But generally a good stay.

Liked: Clean room; large bed; great location.
Disliked: Noisy room/bad double glazing.

Value for money.

Liked: We didn’t stay for breakfast because of time constraint but we were told there was an offer on which was two for the price of one which we would have taken advantage of if we had had the time.
Disliked: Our stay was fine.

It is a good value...

Liked: The hotel staff tried their best to help through email communications since booking regarding early arrivals. The breakfast has many options and the staff were really helpful. Check-in and out were smooth. We arrived much earlier than check-in time but were given early access to the room. The location is ideal, 3 minutes from the station and close to shops and restaurants.
Disliked: The bathroom could use an upgrade; it is not a matter of being clean, but the tiles, etc, could have been re-grouted, and the facilities renewed. The soundproofing could be improved, e.g., you can hear showers and other rooms' noises through the night. The windows could be more soundproofed as the room was close to a street. Some more options for teas would have been appreciated.

Perfect

Liked: Perfect location, very neat and spacious
Disliked: Nothing

Will use again

Liked: Friendly, location was perfect. Parking helpful.
Disliked: No air con

Very good

Superb

Exceptional

Not very satisfied . It...

Liked: Room was in good size
Disliked: I traveled with my mum and two young kids but there was only a double bed and separate sofa . The room Ac was not working and i was informed that upstairs AC having issue . Nevertheless , An air fan was offered and I accepted as children were upset and not sleeping , however fan was broken and we had a disturbed nigh. It was very hot .not value for the money . The parking was very far and I had to go back three times to bring the bags and stuff .

Business stop

Liked: Location was good
Disliked: Room was hot air conditioning had failed, bathroom poor quality