Holiday Inn Birmingham City

Stayed one night to go and see Billy Elliot at the Hippodrome. Really close to the theatre and station. Large choice of restaurants in the area. Would definitely stay again.

Liked: Central location and close to the theatre. Very friendly staff. Excellent breakfast.
Disliked: Nothing bad at all.

Had everything we could have asked for - bath robes, refreshments, TV, bathroom essentials, comfy beds, HUGE mirrors, heating, a bath. Everything was GREAT!

Liked: Everything else was amazing! Felt like a princess, everything was beautiful!
Disliked: Being on the 9th floor - VERY loud winds.

I would go back again and stay. I prefer the Holiday Inn to most other hotels.

Liked: Nobody bothered us whilst there and the room was nice and the windows opened so it was really nice.
Disliked: The attitude of the head of cleaning - he was very rude upon leaving the hotel. He came into my room uninvited because he saw my boyfriend and his friend talking whilst I had the door open and the cleaner was tidying my room. When I asked why he was stood there staring at us, he had an attitude and said something about the welfare of the cleaner?

Had a lovely stay at this hotel while visiting for a gig in the city. Nice large, clean room with a lovely clean bathroom and shower. As the check out was 12 it would have been nice to have had a lie in after a late night, but struggled due to poor double glazing and sound proofing from noisy main road. But generally a good stay.

Liked: Clean room; large bed; great location.
Disliked: Noisy room/bad double glazing.

Very good

Good

City centre location next to...

Liked: Hotel next to conference centre and across the road from the train station so chosen for location. Expensive room for what it is and a little tired in places but location can't fault.
Disliked: Cost of the room

Good

Liked: Good selection. Very satisfied
Disliked: The si k in our room was faulty. The water did not drain away correctly and the toilet flush didn't work properly and made a horrendous noise.

Really good hotel. Better than...

Liked: I loved the room. Bathroom was a little small. Did not have breakfast.
Disliked: Breakfast not included.

Sleeping in a sauna

Liked: Location, staff, overall facilities seemed good
Disliked: Room reached 29.5 degrees and the aircon was brokenNo option to move rooms, apparently the whole building was brokenWas given a fan (good) but it was way way to loud to keep on during the nightVery uncomfortable stay, and disappointing nothing could be done Staff seemed fed up with the issue by 11pm, i left in a hurry the next day with no follow up

Superb

Good

Liked: Lobby looked great compared to when it was the Albany.
Disliked: Bathroom was old, shower leaked, shampoo was watery and hard to use and not cleaned properly as there were several hairs in the shower and on the wall. Also, the hotel layout had changed since our last visit and we were not sure where the restaurant was for breakfast. There was nothing on the signs apart from opening times and the staff said nothing at check in, we had to google it.

Exceptional