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Holiday Inn Birmingham City

eeee - 0800 031 8416
Holiday Inn Birmingham City, Smallbrook Queensway, Birmingham -0800 031 8416
Area: Town Hall - Builring Shopping Centre - Jewellery Quarter
(Map)
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (2219 Ratings)
0.4 miles O2 Institute Birmingham
v4 mins driving
t8 mins walking
UBER from £4-5
BOOK ONLINE OR CALL - 0800 031 8416
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The Spotlight on Holiday Inn Birmingham City

Modern Comfort in the Heart of Birmingham


Holiday Inn Birmingham City is a modern, stylish hotel set right in the center of Birmingham, making it a top pick for travelers who want to stay close to the action. Just a 5-minute walk from Birmingham New Street Station and the Bullring shopping center, this hotel places you in the buzz of the city with easy access to restaurants, bars, and live music venues. The rooms are sleek and comfortable with free Wi-Fi, flat-screen TVs, and 24-hour room service to keep you going no matter what time your concert ends.

Why Concert-goers love it


Location is everything, and this hotel delivers—it’s within walking distance of some of Birmingham’s biggest venues, and being just steps from New Street Station makes late-night transport simple. Rooms are well soundproofed, so you can still get a good night’s sleep after a high-energy gig. With 24-hour room service and a flexible 3 PM check-in, you can arrive, recharge, and recover on your schedule.

Who this Hotel is great for


  • Groups of friends heading to a show together
  • Solo travelers ticking off a bucket-list concert
  • Couples making a weekend of music and city vibes
  • Fans who want a quiet, comfy place to chill post-show
  • Budget-conscious concert-goers looking for value and convenience

Food and Drink Options


The on-site restaurant, The Lobby on Hill Street, offers a wide variety of food and drinks to suit all tastes. Expect late-night dining options and 24/7 room service—perfect after a post-gig buzz. While breakfast isn’t served all day, the location means you’re never far from a café or eatery that is.

Nightlife Options


While the hotel itself doesn’t host live music, you’re surrounded by Birmingham’s vibrant nightlife. From cozy pubs to buzzing cocktail lounges and clubs, it’s just a few minutes’ walk to wherever the night takes you. The hotel bar is a relaxed spot to wind down with a local craft beer or a nightcap.

What People Say


Guests love the central location and the friendly, helpful staff. Many reviews highlight how easy it is to walk to venues, shops, and restaurants. Clean, quiet rooms and comfy beds also get frequent praise—especially important after a night on your feet.

Areas for Improvement


Some guests mention that parts of the hotel feel a bit dated, and that the elevators can be slow during peak times. But most agree it’s a small price to pay for the location and value.

The Bottom Line


Holiday Inn Birmingham City is a clean, comfortable, and super-convenient base for anyone catching a concert in Birmingham.
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Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` kitchenware
` blackout curtains
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Italian
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
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Holiday Inn Birmingham City Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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4

Very Good - 4 out of 5

Kevin S, Derby, visiting Birmingham Hippodrome

Stayed one night to go and see Billy Elliot at the Hippodrome. Really close to the theatre and station. Large choice of restaurants in the area. Would definitely stay again.

Liked: Central location and close to the theatre. Very friendly staff. Excellent breakfast.
Disliked: Nothing bad at all.

5

Exceptional - 5 out of 5

Katie, Plymouth, visiting O2 Academy Birmingham

Had everything we could have asked for - bath robes, refreshments, TV, bathroom essentials, comfy beds, HUGE mirrors, heating, a bath. Everything was GREAT!

Liked: Everything else was amazing! Felt like a princess, everything was beautiful!
Disliked: Being on the 9th floor - VERY loud winds.

4

Very Good - 4 out of 5

Samantha L, London

I would go back again and stay. I prefer the Holiday Inn to most other hotels.

Liked: Nobody bothered us whilst there and the room was nice and the windows opened so it was really nice.
Disliked: The attitude of the head of cleaning - he was very rude upon leaving the hotel. He came into my room uninvited because he saw my boyfriend and his friend talking whilst I had the door open and the cleaner was tidying my room. When I asked why he was stood there staring at us, he had an attitude and said something about the welfare of the cleaner?

4

Very Good - 4 out of 5

Toby, Nuneaton

Had a lovely stay at this hotel while visiting for a gig in the city. Nice large, clean room with a lovely clean bathroom and shower. As the check out was 12 it would have been nice to have had a lie in after a late night, but struggled due to poor double glazing and sound proofing from noisy main road. But generally a good stay.

Liked: Clean room; large bed; great location.
Disliked: Noisy room/bad double glazing.

2.5

Fair - 2.5 out of 5

Farah Sun, 13 July 2025

Passable

Liked: The Staff were kind
Disliked: The air conditioning was not working and can provide free toiletries

4.5

Wonderful - 4.5 out of 5

Claire Sat, 12 July 2025

Superb

4

Very Good - 4 out of 5

Melanie Sat, 12 July 2025

Very good

5

Exceptional - 5 out of 5

Louise Fri, 11 July 2025

Exceptional

4

Very Good - 4 out of 5

Iain Fri, 11 July 2025

Good city centre hotel

Liked: The bed was on the small size, breakfast was good
Disliked: Some of the staff seemed dis-interested although the bar and rstaurent staff were good

0.5

Poor - 0.5 out of 5

Matt Fri, 11 July 2025

Terrible

Liked: Nothing
Disliked: Nothing working air conditioning and no refund as promised by customer service manager. We were charged the full rate despite us not being able to stay there with no air conditioning

4

Very Good - 4 out of 5

Nagori Fri, 11 July 2025

Very good

3

Pleasant - 3 out of 5

Hugh Fri, 11 July 2025

Good hotel, good location

Liked: Excellent location. Helpful, friendly staff. Great breakfast.
Disliked: Very warm room. Air con not very efficient. The helpful staff did provide a room fan for us.

3.5

Good - 3.5 out of 5

Suhaib Fri, 11 July 2025

Nice comfortable stay

Liked: Clean and easy access to conference centre
Disliked: Shower head was broken

4.5

Wonderful - 4.5 out of 5

Cat Thu, 10 July 2025

Superb

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Holiday Inn Birmingham City Smallbrook Queensway, Birmingham
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