Name: Holiday Inn Birmingham City
Address: Smallbrook Queensway, Birmingham
Telephone: 0800 031 8416
Rating: 4

Stayed one night to go and see Billy Elliot at the Hippodrome. Really close to the theatre and station. Large choice of restaurants in the area. Would definitely stay again.

Liked: Central location and close to the theatre. Very friendly staff. Excellent breakfast.
Disliked: Nothing bad at all.

Had everything we could have asked for - bath robes, refreshments, TV, bathroom essentials, comfy beds, HUGE mirrors, heating, a bath. Everything was GREAT!

Liked: Everything else was amazing! Felt like a princess, everything was beautiful!
Disliked: Being on the 9th floor - VERY loud winds.

I would go back again and stay. I prefer the Holiday Inn to most other hotels.

Liked: Nobody bothered us whilst there and the room was nice and the windows opened so it was really nice.
Disliked: The attitude of the head of cleaning - he was very rude upon leaving the hotel. He came into my room uninvited because he saw my boyfriend and his friend talking whilst I had the door open and the cleaner was tidying my room. When I asked why he was stood there staring at us, he had an attitude and said something about the welfare of the cleaner?

Had a lovely stay at this hotel while visiting for a gig in the city. Nice large, clean room with a lovely clean bathroom and shower. As the check out was 12 it would have been nice to have had a lie in after a late night, but struggled due to poor double glazing and sound proofing from noisy main road. But generally a good stay.

Liked: Clean room; large bed; great location.
Disliked: Noisy room/bad double glazing.

Very good

Great location, hotel and staff.

Liked: Location was ideal, staff were very helpful and friendly . Rooms were great value for money.
Disliked: We had a meal in the hotel which was fish and chips and we sent it back but they were great it replacing the meal with an alternative.

Ideal location. Met every need.

Liked: I was attending meeting at the BCEC and this hotel is in an excellent position right next door. There's also an NCP car park next to the BCEC too if you are driving, so all in all the location was ideal. The Bullring and shops are just a 5 minute walk from the hotel too. Staff were very friendly and helpful, and the food in the restaurant at dinner and breakfast was very good (gluten free cereal etc. available at breakfast). Bed was very comfortable and the shower was particularly powerful.
Disliked: I was given a room on the "S" floor. This seems to be a slightly cramped level between ground and the first /upper floor. My only view was of air conditioning units and the odd pigeon, which was a little disappointing (the view, not the pigeon). If you want a decent view ask for a high floor when you check in.