Holiday Inn Baltimore BWI Airport Area By IHG

Very good

Liked: Great energy from front desk staff! Spacious rooms and had everything I needed.
Disliked: There were a few bugs that were spotted near the couch and picture on the wall.

Exceptional

Good value

Liked: Like the shuttle to and from airport

Wonderful staff and great rooms.

Liked: I really loved this hotel. We were staying here, of course because we had an early flight. It was no trouble scheduling the airport shuttle for a very early morning flight. The room itself was bigger than we expected. Aside from the two queen beds, there was a pullout sofa, which allowed us more room to sleep. The bathroom was also big and clean. All of the staff were friendly. Natali at the front desk was helpful with all of my questions. I had to return a Rent-A-Car, and she told me that I could get the hotel shuttle right at the Rent-A-Car location, instead of having to go to the airport to get it. So, I got picked up at the Rent-A-Car location by Calvin. He was a super friendly driver and also told me I could take the shuttle anywhere within a 2 mile radius of the hotel. Personally, having such friendly staff at the hotel, made my experience with my kids really nice. Finally, the restaurant was really good! The hamburgers were so good, I thought that I would come to that restaurant just for the hamburgers, even without the hotel. I’m thankful to all of the staff working here to make people’s stay between flights so nice.
Disliked: Nothing

Superb

It was fine. We were...

Liked: Staff was friendly and helpful.
Disliked: I didn't realize we had to pay to keep our car on site for the week. It was not stated on the site that I used. I have stayed at other hotels near the airport and did not have to pay.

Exceptional

Liked: Super friendly staff big rooms

Superb

Exceptional