Holiday Inn Anderson By IHG

Exceptional

Very good

Liked: Great bed!
Disliked: Water pressure in the shower seemed low. A room on the second floor was labeled ice but there was no ice only a washer and dryer?

Exceptional

Bad

Liked: Location
Disliked: Checked in as planned for three night stay an unexpected, family emergency required I return home. I stayed one night. I informed the staff of my situation, staff said they were unable to check me out because I had used booking.Com I'm thinking what kind of racket is this. I contscted booking.com online and never actually got to speak to a human.. All automated bots. Told me I could not cancel any of the reservation because it had already begun. What to off.. Paid for three nights, could only stay one night, tried to get staff to check me out and cancel extra nights... Damn hotel staff was unable to check me out and cancel extra nights.... Biggest scam I've ever encountered..you can check in but you can't check it! Basically I was charged three nights but only stayed one night. Apparently no one could check me out and refund me for the two nights I wouldn't be there. Room smelled of stale cigarettes, had janitor come shampoo carpet just to lessen the smell. Worst hotel experience and worst booking experience. I'll never use booking.com again & I'll never recommend anyone to use.. Biggest rip off scam setup out there. Sincerly Steve Russell DISSATISFIED CUSTOMER

Restful and relaxing.

Liked: Amazing.

Very good

Liked: Location. Cleaniness
Disliked: No ice on our floor that worked. Wish pool stay open late

Superb

I would stay there again.

Liked: Room and beds for exceptional
Disliked: Breakfast crew didn't have enough food ready to serve when we came down for breakfast around 8:45.

Very good

Liked: Very clean! Very nice room.
Disliked: Room AC was very noisy. Would love to see free coffee in the mornings in the lobby - would be a nice touch