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Holiday Inn and Suites Charleston West By IHG

eeef - (888) 420-1676
Holiday Inn and Suites Charleston West By IHG, 400 2nd Avenue Sw, Charleston, WV -(888) 420-1676
Area: Charleston West
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (640 Ratings)
3.3 miles Charleston Civic Center
v7 mins driving
BOOK ONLINE OR CALL - (888) 420-1676
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Hotel Description
Located in Charleston and with South Charleston Museum reachable within a 4-minute walk, Holiday Inn and Suites Charleston West by IHG has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a garden, as well as an indoor pool and a hot tub. The property provides free shuttle service, room service and luggage storage for guests. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Holiday Inn and Suites Charleston West by IHG. There's an in-house bar and guests can also use the business area. Staff at the accommodation are always available to provide advice at the reception. Jefferson Park is 2.5 miles from Holiday Inn and Suites Charleston West by IHG, while Charleston Civic Center is 3.5 miles from the property. Yeager Airport is 6.2 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Kitchen
` Private Bath
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Holiday Inn and Suites Charleston West By IHG Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Wanda Mon, 7 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Kathy Sun, 6 July 2025

Comfy, pleasant, convenient

Liked: Older property but clean. Big pool. Great breakfast. Great king mattresses. Pet friendly
Disliked: Breakfast wasn’t included in our price for some reason, however, manager quickly corrected that.

2

Disappointing - 2.0 out of 5

Rebekah Sun, 6 July 2025

The staff could have been...

Liked: Pool was very nice
Disliked: The beds

4

Very Good - 4.0 out of 5

Amanda Sat, 5 July 2025

It was ok.

Liked: Easy to find
Disliked: The carpet was not clean. Stains all over in room tk floor. And dirt in corners of bathroom. And breakfast should have been included for stay.

5

Exceptional - 5.0 out of 5

Brooke Sat, 5 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Christina Sat, 5 July 2025

Very good

4

Very Good - 4.0 out of 5

Travis Sat, 5 July 2025

Very good

Liked: There was a small issue with our original room. Jodi was quick to get us moved to another room and it was great. Thank you Jodi for making our short stay a great one.
Disliked: Carpeting throughout facility was a bit tired and stained. There were no receptacles in our room with USB connections for device chargers.

4

Very Good - 4.0 out of 5

Sean Tue, 1 July 2025

Very good

4.5

Wonderful - 4.5 out of 5

Anonymous Mon, 30 June 2025

Superb

3.5

Good - 3.5 out of 5

The Sun, 29 June 2025

Good

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Holiday Inn and Suites Charleston West By IHG 400 2nd Avenue Sw, Charleston, WV