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Holiday Inn and Suites Charleston West eeef
Holiday Inn and Suites Charleston West, 400 2nd Avenue, Charleston, WV | Area: Charleston West
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (133 Ratings)
3.7 miles from Charleston centre
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Hotel Description
A pool and free parking and local shuttle service add up to big value at the Holiday Inn Hotel & Suites Charleston West. The six-story Holiday Inn Hotel & Suites Charleston West has 150 rooms with work desks coffeemakers microwaves mini-fridges and free Wi-Fi. There's a restaurant and a comedy club on-site and the hotel's recreation complex offers an indoor pool and hot tub a state-of-the-art fitness room and a sundeck with outdoor fireplace and grill. Parking is free. The Holiday Inn is in South Charleston a few blocks from I-64 which makes for easy access to downtown and the rest of the Charleston area. There are several restaurants in the neighborhood. Shopaholics can charge on over to Charleston Town Center an upscale enclosed shopping complex four miles away. You can catch some baseball action at Appalachian Power Park home of the minor-league West Virginia Power team five miles away. The hotel is eight miles from Yeager Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Games Room
` Garden
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Shuttle service (free)
` Shared lounge/TV area
` Daily maid service
` On-site parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Kid-friendly buffet
` Electric vehicle charging station
` Hot tub/jacuzzi

Holiday Inn and Suites Charleston West Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5 out of 5

Janija Sun, 22 March 2020

Exceptional

2.5

Fair - 2.5 out of 5

Stoneeatea Tue, 17 March 2020

Very very disappointed about price...

Liked: The staff was great. We had arrived late and by the time we go in and settled and the kids ate pizza they wanted to relax and swim a little b4 they went to bed so they blew up there things and got all ready and we came down to find out that the pool was closed til morning. I told them only thing i could say was go ask the nice black gentleman behind the counter if there was any way he could let them swim for 30 mins and they would be really quiet. He radioed to the pool guy and he came back down before he left i think it was and they told him there delima and he let them go in and swim for 30 mins and it made there night and they slept good. I was so thankful and greatful for them goin above and beyond to grant them their request. Wonderful gentelmen!!! Space of room was really great. Awsome comfy beds. Love the water wall in the lobby. Room was in a ver convient location right at the elevator entrance and the ice and pop machine right around the corner.
Disliked: Well i didnt like the fact that the sofa couch cushion had white animal hair all on them that was very obvious on the olive green couch. I also didnt like the fact that there was no seat in dry place to sit and smoke a cigarette outside any where. I also didnt like the fact that i had to pay what i paid with breakfast included and was told upon my arival that we just missed the dinner and that the buffet will be up and ready first thing in the morning and it wasnt....came down and saw no1 then i went back to my room and called the front desk and then was informed that no they werent have the buffet breakfast and that i had to get the made to order and the only choice that i was allowed to get was the 2 eggs potatoes choice of meat and toast....it was myself and my 2 young girls here and we were dropped off. And neither of us eat any of that and we had no transportation so no breakfast for any of us and 2 adults was the included paid with my room price and i was the only adult. Very very unhappy about the no breakfast for my kids and it was raining so couldnt walk nowhere. For the size of the room and price i figured that the tub would be pretty decent size as well but it was tiny...the smallest thing in the room a little disappointed about that and 1 roll of toilet paper. We had also just came from making arrangements for my grandmothers funeral service that we had to attend a little later today. So was a very stressful morning with no breakfast and hungry kids!!!

4.4

Excellent - 4.4 out of 5

Anonymous Sun, 1 March 2020

Fabulous

5

Exceptional - 5 out of 5

Pamela Sun, 23 February 2020

My favorite place to stay...

Liked: Pool is great . Love the food and the 12 00 checkout time

4.8

Exceptional - 4.8 out of 5

Robert Thu, 6 February 2020

Exceptional

Liked: Security cameras in parking lot. Nice restaurant. Cool lobby. Very clean. Great staff. Breakfast Waitress McKenzie was great, and the dinner waitress was also excellent. Brian at the check in desk was very helpful.
Disliked: Still have old high water use toilets without soft close seats.

4

Very Good - 4 out of 5

Maureen Fri, 31 January 2020

Very good

2.7

Fair - 2.7 out of 5

Michael Sun, 19 January 2020

Passable

Disliked: Old dark and dingy

4.4

Excellent - 4.4 out of 5

Dawn Fri, 17 January 2020

Fabulous

Liked: Pool hours check in hours

5

Exceptional - 5 out of 5

Dean Thu, 9 January 2020

Exceptional

Liked: Love ?? this hotel. Exceptionally clean and very articulate in detail to what a overnight stay should be. A keurig coffee machine and pods.. all the towels you need and very well rolled with no wrinkles in them. Ice bucket with inner plastic .. nice size fridge and microwave. Soft and soo compfy beds too with no other than Egyptian cotton thread!! . Rich brown decor in bedroom and huge flatscreen tv. Well done Holiday Inn & Suites Charleston ,West Virginia 10/10 Hotel Oh and of course marble top counter in bathroom AND the walls of the bath and shower with a disability stainless steel hand rail to help us oldies out the bath. A white soft material for shower curtain..not plastic A tv channel surfing guide good heavens It?s the STAFF and Head Manager of Housekeeping department that keeps the NAME of a hotel running. Well done Tomorrow is breakfast and will update you on this

4.6

Wonderful - 4.6 out of 5

Lynne Sun, 5 January 2020

Superb

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Holiday Inn and Suites Charleston West 400 2nd Avenue, Charleston, WV