Holiday Inn and Suites Charleston West By IHG Guest Reviews
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Write a review
James Thu, 5 June 2025
Not worth the money
Liked: Pool area
Disliked: Rooms are outdated and moldy smell
Foreman Wed, 4 June 2025
Good value and very friendly...
Liked: Bar and restaurant was nice. Pool and hot tub ok. Could use some revamping.
Disliked: A bit dated.
April Mon, 2 June 2025
Exceptional
Russell Fri, 30 May 2025
Best stop over ever!
Liked: Excellent location and staff is amazing!
Disliked: Had a fire alarm but! They handled it!
Devon Fri, 30 May 2025
Exceptional
Justin Wed, 28 May 2025
Small rooms. Pool was not...
Liked: Clean
Disliked: Rooms were tiny.
Anonymous Wed, 28 May 2025
Very good
Liked: The friendly kids pool and all the things the hotel had to offer
Susan Mon, 26 May 2025
Exceptional
Dustin Sat, 24 May 2025
Poor
Liked: Rooms were clean
Disliked: I was supposed to get free breakfast but didn’t
Davis Fri, 23 May 2025
Apart of the breakfast issue,...
Liked: The location was great, based off of where we needed to be for the soccer tournament it was only a few minutes away. The pool was nice and clean. Plenty of towels were provided, plus the staff restocked quickly when low.
Disliked: I was told we didn't pay for breakfast even though on my reservation it said Breakfast included and I did pay for breakfast. I was told it would be an additional $13.99 by the staff working the breakfast bar. During check in my last name was listed as my first name, and my first name listed as my last name. That issue was quickly resolved though so that wasn't resolved though. I'm very upset about the breakfast issue however I didn't pay for breakfast for my family only to be told that my family didn't.