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Holiday Inn and Suites Charleston West By IHG

eeef - (888) 420-1676
Holiday Inn and Suites Charleston West By IHG, 400 2nd Avenue Sw, Charleston, WV -(888) 420-1676
Area: Charleston West
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (626 Ratings)
3.3 miles Charleston Civic Center
v7 mins driving
BOOK ONLINE OR CALL - (888) 420-1676
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Hotel Description
Located in Charleston and with South Charleston Museum reachable within a 4-minute walk, Holiday Inn and Suites Charleston West by IHG has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a garden, as well as an indoor pool and a hot tub. The property provides free shuttle service, room service and luggage storage for guests. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Holiday Inn and Suites Charleston West by IHG. There's an in-house bar and guests can also use the business area. Staff at the accommodation are always available to provide advice at the reception. Jefferson Park is 2.5 miles from Holiday Inn and Suites Charleston West by IHG, while Charleston Civic Center is 3.5 miles from the property. Yeager Airport is 6.2 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Kitchen
` Private Bath
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Holiday Inn and Suites Charleston West By IHG Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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3

Pleasant - 3.0 out of 5

James Thu, 5 June 2025

Not worth the money

Liked: Pool area
Disliked: Rooms are outdated and moldy smell

4

Very Good - 4.0 out of 5

Foreman Wed, 4 June 2025

Good value and very friendly...

Liked: Bar and restaurant was nice. Pool and hot tub ok. Could use some revamping.
Disliked: A bit dated.

5

Exceptional - 5.0 out of 5

April Mon, 2 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Russell Fri, 30 May 2025

Best stop over ever!

Liked: Excellent location and staff is amazing!
Disliked: Had a fire alarm but! They handled it!

5

Exceptional - 5.0 out of 5

Devon Fri, 30 May 2025

Exceptional

1.5

Poor - 1.5 out of 5

Justin Wed, 28 May 2025

Small rooms. Pool was not...

Liked: Clean
Disliked: Rooms were tiny.

4

Very Good - 4.0 out of 5

Anonymous Wed, 28 May 2025

Very good

Liked: The friendly kids pool and all the things the hotel had to offer

5

Exceptional - 5.0 out of 5

Susan Mon, 26 May 2025

Exceptional

1.5

Poor - 1.5 out of 5

Dustin Sat, 24 May 2025

Poor

Liked: Rooms were clean
Disliked: I was supposed to get free breakfast but didn’t

3.5

Good - 3.5 out of 5

Davis Fri, 23 May 2025

Apart of the breakfast issue,...

Liked: The location was great, based off of where we needed to be for the soccer tournament it was only a few minutes away. The pool was nice and clean. Plenty of towels were provided, plus the staff restocked quickly when low.
Disliked: I was told we didn't pay for breakfast even though on my reservation it said Breakfast included and I did pay for breakfast. I was told it would be an additional $13.99 by the staff working the breakfast bar. During check in my last name was listed as my first name, and my first name listed as my last name. That issue was quickly resolved though so that wasn't resolved though. I'm very upset about the breakfast issue however I didn't pay for breakfast for my family only to be told that my family didn't.

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Holiday Inn and Suites Charleston West By IHG 400 2nd Avenue Sw, Charleston, WV