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Holiday Inn and Suites Charleston West By IHG

eeef - (888) 608-6346
Holiday Inn and Suites Charleston West By IHG, 400 2nd Avenue Sw, Charleston, WV -(888) 608-6346
Area: Charleston West
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (648 Ratings)
3.3 miles Charleston Civic Center
v7 mins driving
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Hotel Description
Located in Charleston and with South Charleston Museum reachable within a 4-minute walk, Holiday Inn and Suites Charleston West by IHG has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a garden, as well as an indoor pool and a hot tub. The property provides free shuttle service, room service and luggage storage for guests. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Holiday Inn and Suites Charleston West by IHG. There's an in-house bar and guests can also use the business area. Staff at the accommodation are always available to provide advice at the reception. Jefferson Park is 2.5 miles from Holiday Inn and Suites Charleston West by IHG, while Charleston Civic Center is 3.5 miles from the property. Yeager Airport is 6.2 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Kitchen
` Private Bath
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center
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Holiday Inn and Suites Charleston West By IHG Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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3

Pleasant - 3.0 out of 5

Anonymous Mon, 28 July 2025

It was ok but would...

Liked: The location was easy to find. It was clean and had plenty of parking.
Disliked: The prices for drinks at the bar were exorbitant! The breakfast was NOT worth the cost. (Most hotels offer this breakfast with the stay-not at as an added cost.) The air-conditioning did not work in the elevator and was not cooling in the bedroom.

4

Very Good - 4.0 out of 5

Randy Mon, 28 July 2025

Very good

5

Exceptional - 5.0 out of 5

Sally Sun, 27 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Shawn Sun, 27 July 2025

Pretty good

Disliked: The rooms are dated

5

Exceptional - 5.0 out of 5

Elizabeth Fri, 25 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ian Fri, 25 July 2025

Exceptional

Liked: The pool and the breakfast bar
Disliked: Wish the pool could have stayed open later

4.5

Wonderful - 4.5 out of 5

Aerial Thu, 24 July 2025

Superb

4

Very Good - 4.0 out of 5

Laura Mon, 21 July 2025

Clean, good staff. Kids loved...

Liked: Very nice staff (aside from the restaurant), front desk and housekeeping (esp the linen man!) were wonderful
Disliked: Location - not the best area as far as safety wise. Nothing around either. Have to travel just a short 10 minute drive to get to anything so not too terrible

2

Disappointing - 2.0 out of 5

Jack Mon, 21 July 2025

Disappointing

Liked: Shower & Bed
Disliked: Carpet needs cleaned or replaced.

5

Exceptional - 5.0 out of 5

Tracy Fri, 18 July 2025

Exceptional

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Holiday Inn and Suites Charleston West By IHG 400 2nd Avenue Sw, Charleston, WV
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