Holiday Inn Amarillo East By IHG

Superb

Bad

Liked: Nothing, incorrect dates were reserved and the property would not correct the issue or even offer a discount for the correct dates. When management was requested they were not present and would not even speak with me on the phone. Spent 2+ hours on the phone working on the resolution while in a room next door at the Hampton Inn.
Disliked: Staff was unaccommodating.

Very good

Superb

Pleasant

Didn't stay it was so...

Liked: Nothing, it was gross
Disliked: Everything, so dirty and unsafe

Exceptional

Disliked: After a long day of travel, the entire staff at Holiday Inn did everything possible to assist us with any questions or concerns we had as well as provide us with a wonderful breakfast in the morning. Thank you.

Good

Liked: The breakfast was good but not worth the 10.00 that the sign said was being charged. I had free breakfast included in reservation but sure wouldn't have paid for it. Otherwise the room was ok and beds were comfortable.

Good