Hole Inn the Wall Hotel - Sunset Plaza - Fort Walton Beach Guest Reviews
Write a review
Write a review
Andy Mon, 11 August 2025
It was good.
Liked: The price was good for the first 3 days than the price went up and up for our next 5 days that we were there.
Lowder Tue, 5 August 2025
Bad
Christy Mon, 4 August 2025
Exceptional
Liked: We absolutely loved our stay with our family the staff went above and beyond on our needs and the room was top notch clean also the pool was well maintained and cleaned daily. If you’re looking for a good affordable beach vacation this is where it’s at. The drive to local attractions was no more than 15 minutes. Beach access is five minute drive And again, the staff really has your back and they go above and beyond we will definitely be back
Natalie Sat, 2 August 2025
Horrible
Liked: Nothing. The motel was horrible. It smelled so bad. There were roaches. The people that were coming in and out of the rooms - were so questionable that I almost just packed up and drove home 10 hours - than to stay there for even an hour. Absolutely horrible
Disliked: Nothing
Kristina Thu, 31 July 2025
Bad
Liked: Nothing. The service was horrible. I came there to do my kids birthday party and the room i had had black floors. when the floor got wet so we tried to dry the floors after the pool and they turned the towels black. If it was a clean room that wouldn't have happened. They took a 50 dollar deposit 2 times from my account and charged me becuz they said the room was trashed. It was not trashed. The blanket were taking off them beds so they could be replaced. Only thing we didn't have was a broom to sweep the room. The room air conditioner was broken so we stayed 2 nights with no a.c. with 5 kids 2 being under 2. That was not a fun birthday experience for them at all. I was trying to be considerate by the time they even offered a room change it was late so I told them we are only here one more night we will make due and they told me they had a maintenance man that didn't feel like working to even come check out the issue with the air conditioner. I spent 310 dollars on this room to be in these conditions. I should have taken my business to Pensacola.
Disliked: EVERYTHING. DO NOT BOOK HERE.
Knott Tue, 29 July 2025
Tried to checkout within 15...
Liked: Nothing
Disliked: The rooms are disgusting! Bathroom was filthy, toilet seat cracked and chipped. Furniture in the room was awful, likely picked up from good will! Afraid to sit on the bed! Terrible odor !!
Melo Mon, 28 July 2025
Exceptional
Liked: The staff was very helpful, polite, and accommodating.
James Mon, 28 July 2025
Good
Liked: It was great
Disliked: The seneri
Erin Mon, 28 July 2025
Great experience no complaints
Liked: Fast & Easy Check-in
Disliked: There was no breakfast
Jagger Sun, 27 July 2025
For the price, and by...
Liked: For $95 per night. Just for a couple nights.
Disliked: Room floor was filthy. Residents that “lived” there were very sketchy. Went to take kids to the pool, was waved off by an employee in the parking lot. So I called the office to ask if it was closed and she said it wasn’t. So we went back, and the same employee that waved us off came and unlocked the gate but didn’t say one word and seemed very inconvenienced.