Historic Plains Hotel

I would book with this hotel again - hopefully the housekeeping issues will be addressed.

Liked: Front desk staff were very friendly and accommodating.
Disliked: Poor service from housekeeping staff; room was not cleaned and then after requesting service they only did a partial clean.

Bad

Good

Disappointing

Liked: I liked how it was located in the Historic Downtown Cheyenne and everything was walking distance...
Disliked: The rooms could have been more upkept, we had to go to the front desk to get ice because none of the ice machines worked, bottle water was not available on all vending machines. And don't try to drink the water from the faucet that water looked historic too. If we do stay next time we know to be better prepared.

Very good

Very poor

A historical and comfortable stay...

Liked: Our room was fantastic. It was unexpectedly a suite.The hotel is very historic - which I really appreciated (although others may not if they are used to brand new hotels). Our room was extremely clean. The hotel is very centrally located in Cheyenne. Staff was very helpful in finding things to do in the city. The hotel has done a great job of holding onto the historic nature of the facility, while adding modern touches -like internet, TVs, etc.
Disliked: The elevator is small, but it is an old hotel. Worked fine.

Superb

Exceptional

Stay away

Liked: Nothing
Disliked: Worst ever hotel we stayed in our life.First room door was broken in second room was disgusting as well.They charge you over 133.28$ for this experienceWe didn’t feel secure in this hotel.