Hilton Woking

Exceptional

Liked: Great location, easy parking, central

loved it!

Liked: Fabulous views, lovely rooms
Disliked: it didn’t bother me and I did warn my lady friend about the lifts but she ignored me, good security

Exceptional value for money

Liked: Staff were friendly and professional View and facilities excellent Ease of parking on the doorstep

Very good

Very comfortable, nice staff, will...

Liked: Hotel in an excellent location, only a few minutes walk from the station. Can't comment on parking as we were on foot!The staff were really friendly, everyone we met was nice, we will definitely consider staying again next time we visit Woking.One thing that was really good, the lifts. They were fast, didn't make frightening noises and you never had to wait too long for one to arrive.We were on floor 15 in a more or less South East facing room and the view was stunning.
Disliked: When we arrived we went in to the lobby at the Victoria Way entrance where there was what appeared to be a reception desk but it was unattended.We waited for quite a while and still no-one came. We tried ringing the hotel number on the booking but there was no answer.Eventually we found a member of staff who informed us that reception was actually on the 7th floor!It's not like this spoiled it but a simple sign on the downstairs desk saying "Main reception on Floor 7" would be a tiny outlay to prevent people like me from unnecessarily standing around for 15 minutes! The signage that IS around isn't entirely clear either, it just says "Reception Lifts" without specifying which of the floors reception is actually on!

Fabulous place, everything great. Highly...

Liked: Check in was easy and friendly, room was spacious, bed was very comfortable, a true american king size, the towels were fluffy and large, the dining room and the bar were both fabulous, great service and lovely food. Lovely view of surrey (and even London) from the top. No complaints at all. We highly recommend this.
Disliked: The cups in the rooms are too small. Please provide a mug. Most people these days drinks from a mug so we found our morning cup of tea to be too little.

Good

Exceptional

Exceptional