Hilton West Palm Beach Guest Reviews
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1.4 miles from West Palm Beach centre |
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Robert Wed, 24 April 2024
This is a pleasant and...
Liked: Pool area
Ivelisse Mon, 22 April 2024
Only thing nice was the...
Liked: The pool was very nice.
Disliked: I checked in to room and noticed the carpet was wet, a outlet on the side of the night table qas pushed in and broken and completely useless, there was a panel for the air conditioner which was open if I was traveling with small children that would have definitely been a risk, and the lamp shade was literally hanging by a thread. I went the next day to tell them about it, said they'll send up a technician and never heard back. I checked out Sunday and on Monday tried to charge me again for food and drinks that I did not purchase at all. I was very disappointed especially since we are paying $400+ a night for the room. I feel like the staff could have been for helpful.
Shirley Mon, 22 April 2024
Lovely hotel and staff
Liked: Very clean with a variety of things to do on property.
Disliked: The garage. Sadly we went and stayed around prom and cheer tournament time. Not a good idea and wouldn’t recommend.
Hui Sun, 21 April 2024
Great value for money
Liked: Beautiful hotel and great facilities and staff. Love the shuttle to the beach as well.
Disliked: Nothing much.
Daniel Wed, 17 April 2024
Poor
Katherine Tue, 16 April 2024
Liked: Beautiful architecture.
Disliked: They played hard bass Saturday and Sunday in the pool area, ruining the ambiance. Also, had to request cleaning and the phone did not work so had to go down and ask.
Katherine Mon, 15 April 2024
Liked: Beautiful. Room was not cleaned, and phone did not work so each day we had to go to the front desk and request. The coffee service still was not replenished.
Disliked: The band on Friday was lovely. Then Saturday they pumped up the bass and eliminated any melody. It was horrific. When it started on Sunday, we left.
Timothy Mon, 15 April 2024
Oppportunity to be pampered if...
Liked: Pool was great with great staff and plenty of spaces to read and relax. Lobby was very welcoming
Disliked: Better choice for breakfast and ability to use the $15 resort credit
Cecilia Fri, 12 April 2024
Exceptional
Abdulrahman Fri, 12 April 2024
Superb