In the website there is a price difference and the most expensive room as "Hi-Speed Internet" - guess what? I was expecting to have a free connection - true that it does not say for free but it makes you think that way since this is the only difference compared to a cheaper room. When I asked the staff the guy told me "it has connection but it is not free". Never experienced that before in other hotels and to make it worse the guy at the reception was pretty stupid. I'm sure you can find a better hotel if you're willing to pay USD 200/day. The only good thing was the location.

Liked: Location.
Disliked: Bad internet connection; not clearly advertised; rude staff.

I would/will absolutely stay here...

Liked: The location within walking distance of Union Station was ideal. It's why we chose it. We enjoyed the bar in the evening, with an excellent bartender, good food and drink. It was fairly quiet for a bar. Service was friendly and quick.
Disliked: It is under remodel, but that is a passing problem. It will probably be finished by the next visit.

Passable

Disliked: Parking $59?Too much

Exceptional

Great choice to feel comfortable...

Liked: Close to train station and transportation facilities.The staff were friendly and helpful.
Disliked: The hotel area becomes very quiet after 6pm. There?s nothing much to discover and can hardly find any grocery shops around.

Very good

Exceptional

Exceptional

upscale stay at an affordable...

Liked: the friendliness of the staff (especially Eduardo at front desk), cleanliness, room size, the view, location within the city, affordability
Disliked: the menu options for lunch but that?s just a personal preference

Superb