Hilton Vacation Club Rancho Manana Phoenix/Cave Creek

Exceptional

Exceptional

Exceptional

So beautiful always great but...

Liked: Love the property have stayed here many times
Disliked: It was like pulling teeth trying to get the towels changed/more toilet paper. We were told that we could only get housekeeping on the fourth day of a stay (we only stayed four) so they once delivered us towels but besides that we were on our own. Couldn’t get more laundry soap to wash our towels ourselves. Next time we will buy laundry detergent to bring.

Exceptional

Liked: Spacious, well-appointed condo in a lovely location. The check-in agent couldn't have been nicer or more helpful.

High cost poor delivery

Liked: The only thing upgraded was the internet
Disliked: Poor hot tub more like warm bath poor dish tv ice machine not working need grab bars in shower need to upgrade units have been coming for 10 years and interior have not changed more interior tiles are cracking no dresser in one of the bedrooms need chairs in bedroom paid 3700 dollars for a patio looking at the parking lot need to accommodate people with mobility problems with units closer to front of resort probably will look elsewhere for vacation accommadations

Exceptional

Exceptional

Exceptional