Disappointing. Good accommodation, rated as...

Liked: Having been to Polo Towers previously I knew it was a good property, size, location & value although it is getting a little tired & is in need of updating, the sofa's etc,
Disliked: Neither POLO TOWERS or BOOKING.COM thought to tell me I would be living in a building site, 6am wakeup call was NOT what I wanted!!! The whole building was engulfed in construction, not ideal!!

Exceptional

Liked: Awsome manager girl shoutout to her!

Superb

Exceptional

Didn’t get any rest whatsoever....

Liked: Horrible check in and check out. CHECK OUT IS AT 10AM!!!! WTF?!! We got back from our concert at 3 am and we had to get out by 10!!! I will NEVER! stay here again. First and last time.
Disliked: Late check in and EARLY !!! Check out

Exceptional

Liked: I felt like I was staying @ home, w/o laundry, housekeeping was right on top of my needs. The concierge, Daniel, I worked with was very helpful & professional, as were all the staff.
Disliked: The construction work being done. I felt I should have been told about that in advance, as it affected my stay as well aa the entire Strips escalator & elevator systems!!!

Good

Liked: Big room.
Disliked: No room service, nobody took trash all days. No restaurant in hotel. At 5 am started construction work next to hotel.

Fabulous stay.

Liked: Center strip
Disliked: All the construction around it

My stay was great.

Liked: I liked the hotel check on me to see if I needed anything.
Disliked: Nothing