Hotel staff from the lobby, conciege, restaurant and bell men were very cordial and helpful.

Liked: Room was very clean/spacious.

My hotel guest room was spacious. The close proximity of the hotel to businesses and attractions is great. The hotel staff was cordial.

Liked: The hotel is close to several modes of transportation which made it easy to get around.
Disliked: The room temperature was a bit cold even when the thermostat was turned up.

Liked: The staff was amazing.
Disliked: The bathtub wasn't as clean as it could be and the water was luke warm.

Liked: Location so strategic- heart of the city

Liked: Location
Disliked: Bathroom was looking tired - dirty grout in the shower, broken hook on the back of the door, stained hair dryer bag.

Liked: Location
Disliked: Had to pay $15 FOR WIFI

Liked: Location, room, staff.
Disliked: One of the reasons I booked the executive room was for the executive lounge. I found out at check in that the lounge is not open on the weekends. That should be indicated when booking the room.

Liked: Beautiful view, gorgeous bathroom, amazing bed
Disliked: I was charged $---, i was quoted $---

Liked: Cleanliness, staff
Disliked: Expensive

Liked: Location! There are so many resturants that are close by, including Ruth's Chris and Starbucks in the building. The Sunset Grill at Yonge and Richmond has the best BKFST at really good prices! The subway (Osgoode station)is super close too.
Disliked: Nothing, everything was great!

Liked: I loved the friendly staff and the perfect location.
Disliked: No