Hilton St. Louis Downtown At The Arch Guest Reviews
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|0.7 miles from Saint Louis centre|
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Janice Mon, 10 December 2018
I'd probably stay there again,...
Liked: The staff, especially Courtney, were excellent in dealing with problems. Except for the evening supervisor, (Denise?) was great. Room was boutique style and the lighting was excellent - iI had no regrets about not bring my own light bulbs. Buisness center met my seedsm and the atmosphere was quiet and relaxed, For me, the location was excellent.
Disliked: The housekeeping was terrible at details. More than one night the towels had not been replaced and toiletries were missing. Dirty in-room glasses were left in the room and not replaced. The carpet was tired, but didn't affect my stay. The linens were very old and worn. There were actually holes in a sheet and towels so worn you could see through them.
Braden Wed, 5 December 2018
Frank Thu, 29 November 2018
William Tue, 27 November 2018
Overall it was amazing! The...
Liked: The staff was super friendly!
Made my family feel like it was about us!
Disliked: $3 for a pack of P_nut butter cookies
Dedra Mon, 26 November 2018
The Hilton met my expectations...
Liked: Location, convenience and the hotel was beautiful with friendly staff. I felt safe. We were located at the Arch and had a chance to visit
Disliked: I missed having a contental breakfast but that?s ok.
Evelyn Mon, 26 November 2018
Closed to The Arch
Liked: Door men were outstanding helpful and showed extended customer care.
Disliked: The Hotel is in an historical building, anyhow a certain Hilton standard should be provided. The rooms require not only a touch up! We required a room change since first choice was an all over dirty and dusty place.
Jeremy Mon, 26 November 2018
Carol Sun, 25 November 2018
Disliked: Parking wasn?t particularly easy.
Anonymous Sat, 24 November 2018
It was very good
Liked: I like the cleanest of my room I was very comfortable
Disliked: the bathroom toilet flush weak
Marcia Tue, 20 November 2018
Overall I had a great...
Liked: The room i loved it. The staff. was very helpful. Looking forward to staying next year when i come to the COGIC Convocation in November 2019
Disliked: My floor didnt have a vending machine. Sheets were not changed. I was there from Tues. 11/6 - Mon. 11/12 .