Hilton St. Louis At The Ballpark, Saint Louis

Liked: Was so quiet.
Disliked: I went outside to get my breakfast around 10:10 a.m. and when I came back the housekeeper was inside the room and my suitcase was still inside. When I went to check out they charged me $57 - I don't know why as check out is supposed to be at 11 a.m. I checked out around 10:45.

Liked: It was wonderful.

Liked: Cool air conditioning; friendly staff.
Disliked: Very small room for the money; long wait for elevators.

Exceptional

Liked: The staff was excellent, the roof top restaurant was great. I Lost my phone in the rooftop bar Saturday night on Easter weekend. The staff, the security and the restaurant looked for it. The took our information and a week later found it and mailed the phone to me.
Disliked: I think the inside restaurant bar needs more staff to help at night.

Pleasant

Superb

Liked: Everyone was very nice and helpful.

Exceptional

Paris would never stay here

Liked: The location
Disliked: The room was filthy. I went to move a small glass table that must have been at least 30 years old and felt years of sticky nasty lord knows what on the bottom. There was years of nasty on the bathroom walls. In any other circumstances, I would have ask for a refund and left. It really makes me never want to use booking.cim again.

It was adequate.

Liked: Everyone was really friendly.When I went to check out, I explained to the staff the problem with not cleaning my room.They comped me one night stay and $100 off my bill. I did not even ask!
Disliked: The lack of cleanliness of the room.Staff did not tell me when I checked in that I needed to call everyday to get my room cleanedThe rooms were not clean, dirt in the corner of the bathroom floor, mirror streaked with some kind of substance, toilet not wiped clean (sometime of liquid on the seat), when I checked in. When asked for a refresh because they did not clean the room, staff dumped my towel on my small table and put refreshed coffee in a grocery bag and did not take the dirty towels.

Overall decent.

Liked: I loved the view. Almost everyone was friendly.
Disliked: The room wasn’t the cleanest. Blanket had stains on it, there was hair still on the bathroom floor, and a towel shoved under the sink. Housekeeping practically barged in while we were sleeping. Also pool was cold.