Hilton Scranton Hotel And Conference Center Guest Reviews
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Melissa, Jane Lew, visiting Lackawanna College Mon, 5 February 2024
Very clean and friendly staff. Our first time to the area. Everything was great.
Disliked: It was a little expensive.
Akia Wed, 13 August 2025
Exceptional
Jchernandez0679 Sat, 9 August 2025
Exceptional
Anonymous Thu, 7 August 2025
Our family stay at the...
Liked: Hotel buffet breakfast was good, staff were very nice also the front desk staff were very nice and help full.
Disliked: I liked all.
Amber Wed, 6 August 2025
Superb
Liked: location was great for area with plenty of shops and restaurants all within walking distance.
Disliked: Only things I didn't like so much were the drive in area where you pull in when arriving to check in. And then having to use the garage next door that didn't have an area that was connected to the hotels interior. It's not a huge breaking point if I were to stay in Scranton again. I would very much choose the Hilton again.
Koen Tue, 5 August 2025
nice hotel on the road
Liked: nice hotelnice roomgood location
Disliked: everything ok
Carroll Mon, 4 August 2025
Exceptional
Liked: Nice clean and convenient
Eve Mon, 21 July 2025
Very good
Jeffery Thu, 17 July 2025
Exceptional
Arpit Wed, 9 July 2025
Not coming back to this...
Liked: Manager who was called by the front desk staff who helped with disputes on policies.
Disliked: Staff - very poor communication. They have no idea how to talk to guest. We experienced racism at some point. Pool - No towels availablePolicy - Hidden policies.
Scott Mon, 7 July 2025
Superb
Liked: Everything about hotel was great.
Disliked: Parking, parking in the garage was not convenient, most likely next visit will stay further out of city to be able to come and go easier.