Hilton Scranton Hotel And Conference Center Guest Reviews
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Write a review
Melissa, Jane Lew, visiting Lackawanna College Mon, 5 February 2024
Very clean and friendly staff. Our first time to the area. Everything was great.
Disliked: It was a little expensive.
Eve Mon, 21 July 2025
Very good
Jeffery Thu, 17 July 2025
Exceptional
Arpit Wed, 9 July 2025
Not coming back to this...
Liked: Manager who was called by the front desk staff who helped with disputes on policies.
Disliked: Staff - very poor communication. They have no idea how to talk to guest. We experienced racism at some point. Pool - No towels availablePolicy - Hidden policies.
Scott Mon, 7 July 2025
Superb
Liked: Everything about hotel was great.
Disliked: Parking, parking in the garage was not convenient, most likely next visit will stay further out of city to be able to come and go easier.
Robert Mon, 7 July 2025
Very good
Liked: good location for scranton university visit. some neighborhood streets a little sketchy
Disliked: be up front with parking surcharge
Brittany Mon, 7 July 2025
Disappointing
Liked: it was clean
Disliked: being overcharged
Jennifer Wed, 2 July 2025
Very good
Liked: Love how close it is to the university.
Disliked: Room could have been cleaner.
Sarah Fri, 27 June 2025
Exceptional
Liked: The closeness to the center. The staff was super friendly and helpful. The hotel was super clean.
Disliked: The pool was closed the stay
Keston Thu, 26 June 2025
Very good
Jordan Mon, 23 June 2025
Pleasant
Liked: Staff, on site restaurant was super convenient. Location was good as well. Always welcomed with a smiling face. The staff was amazing.
Disliked: The food in the restaurant was a little less than desirable. The fee for breakfast and parking is a bit much and im pretty sure that it wasn't disclosed in the booking. The temperature in the room never cooled off. All in all it was a good stay, just a couple minor things I think could use a little tweaking!