Liked: Great room and wonderful front desk service.

We attended a convention and found it easily accessible for meetings, restaurants, and almost anything else we wanted to do. The room was nicely arranged and the bed was comfortable. We had a great time and were pleasantly surprised with the location.

Liked: Extremely convenient location.
Disliked: None.

Very poor

Disliked: Screaming neighbors on the floor until 4am. Will not stay there again.

Good

Liked: I liked the location as it was close to the SAP Center. It was modern and the elevator system was great and the parking garage.
Disliked: There was AC but it was a HOT weekend and the AC wasn?t cutting it very well.

Exceptional

Disappointing

Liked: the location
Disliked: the parking & the elevator stopped working.

Bad

wife was not happy

Liked: was located great
Disliked: elevators went out and we were on the tenth floor then some type of emergency happened at 3 in the am to be only told it was a false alarm so down the stairs to just go right back up

Exceptional

Liked: Friendly staff, cleanliness and close to venue
Disliked: No complaints

Exceptional

Nice but needs work

Liked: place was clean, Supervisor at check-in was awesome and made great restaurant recommendations...
Disliked: Bar service and bar staff on Saturday night were rude, slow and very unhelpful... Drinks in lounge store were hit and told we could get ice on 10th floor , but then after complaining they decided they coukd get us ice right there...