Hilton San Jose Guest Reviews
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|1.3 miles from San Jose centre|
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Erika D, San Rafael, visiting SAP Center at San Jose Sun, 16 November 2014
Liked: Great room and wonderful front desk service.
Kim, Dayton, NV Sat, 23 March 2013
We attended a convention and found it easily accessible for meetings, restaurants, and almost anything else we wanted to do. The room was nicely arranged and the bed was comfortable. We had a great time and were pleasantly surprised with the location.
Liked: Extremely convenient location.
Linda Mon, 9 March 2020
Staff make this hotel welcoming...
Liked: Friendly staff
Disliked: Location was ok About a 15 minute walk to restaurants and coffee etc
Adrian Mon, 9 March 2020
Liked: Very clean place, I felt safe and comfortable here.
Nicholas Wed, 4 March 2020
Liked: The staff was awesome!
Disliked: I booked a "Deluxe King Room w/ a view" and was underwhelmed. The bed wasn't very comfortable, the room was very plain/regular, and the "view" I paid extra for was a view of a roof. I left feeling like I had overpaid, kinda bummed.
Rayssa Thu, 27 February 2020
Wonderful! I would definitely recommend!
Liked: Breakfast was amazing! Ethan from the reception was exceptional!
Disliked: The hot tub was a little dirty
Adrian Sun, 23 February 2020
Liked: In the middle of everything! Great location!
Amy Fri, 21 February 2020
clean, good location (walking distance...
Liked: staff was great, looked out for myself and younger girls staying for a volleyball tournament. Location was perfect for the event at the convention center.
Disliked: For the price it would've been nice to have a free/discounted breakfast. very expensive buffet at the restaurant in the lobby for all food. There was also elevator work going on, when we arrived only 1 elevator was working for all 16 floors, by the am they were up to 2 out of 3 but still a huge pain.
Diego Mon, 17 February 2020
Liked: I enjoyed their beds and cleaning service. Very comfortable and professional.
Disliked: Only one elevator worked for the whole hotel so ww had to wait a lot in the mornings. As for parking, they charge too much for a service that takes too long in collecting your car and bringing it back. Their staff is not friendly at all, when I ask the in room dinning guy to give me a breakdown of what it is I am paying for my food he answered with ?nobody ever asks me this? so I had to ask for a third time again, very weird. Had a couple incidents with him which would have been okay if the food was worth it, but it?s not good at all. Stick to bottled water, not even the fruit is fresh.
Anonymous Sun, 9 February 2020
Priscella Sun, 2 February 2020
Liked: Location was great. Beautiful room. Restaurant was great. A lot of sitting area in the front lobby.
Disliked: Elevator took way too long to pick us up we ended up taking the stairs. High price. Bathroom was not the cleanest.
Marcy Fri, 31 January 2020