The carpet was gross. I had to wear my socks. The bathroom lights were so dingy and it was hard to see. This hotel needs a serious update. Room service food was good and prompt service. The windows kept "cracking" very loud all afternoon. The adjoining room had guests that got up at 3AM and incessantly talked for 2 hours - I could hear every word they said. I went to the lounge and sat for 10 minutes and no one ever waited on me - I only saw customers - not one hotel employee.

Awesome accommodations

Liked: I was greeted immediately by the friendly staff. Everyone who works there is helpful and hospitable. The hotel was clean, modern and in a great location. I will be back and highly recommend
Disliked: There wasn?t anything not to like. 10 stars for this hotel

Liked: comfortable bed
Disliked: older, tired, hotel needs updating.. chipped paint molding and wet bar, no soundproofing whatsoever... conversations in hall outside room... heard every word. constant noise through walls.

Liked: The room was nice. The Valet staff were great. Hosekeeping were efficient. The location was close to most everything. There was a fridge.
Disliked: Parking was $24/day. The powere was out for 8 hours. No flashlights provided. The bathtub was all chipped up. They tried to charge me twice. The showerhead doesn't do so well for women's hair rinsing.

Liked: Staff, they were very nice
Disliked: Parking fee of $24

Liked: It had a nice and modern feel to the design
Disliked: There were some issues, the room made a loud creaking/popping noise when the sun hit the side, the elevators made some random loud noise. The fire system had a false alarm that didn't wake us up but caused minor issues

Liked: The friendly staff and altho the pool was under construction we made ample use of the bar.
Disliked: The pool not being available.

Liked: Not particularly
Disliked: The location-rooms did not have a beach view as stated, The pool-was closed for repairs, not aware of that when booking, The toilet-belched when flushed, sprayed pee and poop water out of the bowl, Parking-had to pay for parking nightly, was not aware of

Liked: The front desk rep was very polite and very sociable which we really enjoyed. The hotel is our favorite in San Diego and it never disappoints. The room was beautiful and comfortable. We look forward to coming back soon!!!
Disliked: No.

Liked: The staff was very friendly. The gentleman that checked us in was happy to check if he could accommodate our early check-in and he was able to. He also recognized us upon checkout as we walked by and smiled and waved goodbye.
Disliked: Room service food was not fresh upon arrival. The plates were dirty and the food was ultimately sub-par. I order the brioche French toast, bacon and orange juice.