Not quite as advertised.

Liked: The property was clean and the front desk was mostly helpful.
Disliked: they were very short staffed and it didn?t feel like one of the better hotels. I didn?t have room service and there was no bellman and the spur bar and restaurant was very tight on staffing, although the young lady waiting on me worked very hard and was very friendly. my pregnant daughter left SeaWorld early because she was exhausted and overheated and feeling very nauseous. I tried to order room service for her but we had trouble getting hold of someone. When we finally did we were given a couple of excuses and she finally admitted they just didn?t have the staff for room service so it wasn?t as advertised. also I noticed a lack of graciousness in the hotel. So many hotels are vying for people?s business and they offer shuttles or free breakfasts, etc. I paid seven dollars I have s?mores around the fire pits. I got four soft graham crackers, two snack size chocolates, and two huge marshmallows. Offering that as a little extra something in the evening would?ve been so much more gracious, but they didn?t offer one free thing in that hotel. Just know before you go.

Exceptional

Passable

Liked: The location was close to where we wanted to go.
Disliked: The room was not clean, the staff were ok. Definitely not a Hilton experience.

Bad

Liked: Balcony we got to see fireworks from the balcony.
Disliked: First we booked our stay online over a month ago and when we get there they don't have any rooms then when we ask for a manager he magically has our room. Then they let another family in our room because I guess there was a mistake. Oh and if I didn't ask for a parking pass our car probably would have got towed cause they never gave us a parking pass. We paid over 600 dollars for this horrible stay.

Good

lots of amenities. would recommend

Liked: all the amenitieskiddie pool
Disliked: cleanliness could of been a tad bit better. overall still great just not excellent.

Bad

Superb

Disliked: No free breakfast

Exceptional