DoubleTree by Hilton San Antonio Airport

I was very disappointed in the room, we were there for the night only so when we got to the hotel the AC was not work well it was late so we didn't want to have anyone working on it at that time, we just wanted to sleep and we had a miserable time trying to get to sleep. I couldnt believe we had to pay you park either. Well only thing I was glad we were only staying for the night!

Liked: Good location
Disliked: AC was not working, carpet and walls looked old

It wasn’t the best for...

Liked: My daughters ages 16 & 18 enjoyed that family movie night at the pool. Staff were friendly and helpful.
Disliked: It felt outdated for the price. The doors were loud when closing the restroom and they didn’t close right. We weren’t given extra soaps or makeup wipes for our several days stay. Overall it was okay but not the best stay.

Good

Good.dont bring your kids

Liked: Location. Pool size. The room.
Disliked: There was a couple smoking weed at the pool. I have babies so that was annoying. When we got out we decided to go get food. The same people ended up walking after us into the parking lot still smoking weed. So we never escaped it! Very annoying.

Exceptional

Liked: Great hotel. Staff is friendly, rooms are clean, I felt completely safe the entire trip even as a solo traveler. Staff answered all my questions and I did not encounter anything that needed maintenance
Disliked: .

Passable

Disliked: I was charged multiple times without authorization! Also, the pool and lounge furniture was dirty and no towels for swimmers.

Exceptional

Passable

Very good

Exceptional

Liked: Very nice