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Hilton Saint John eeeef - (855) 266-7297
Hilton Saint John, 1 Market Square, Saint John, NB -(855) 266-7297
Area: Downtown Saint John
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BOOK ONLINE OR CALL - (855) 266-7297
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (332 Ratings)
0.7 miles from Saint John centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Connected to the Saint John Trade and Convention Center steps from the Market Square retail and business complex this harbor front hotel offers comfortable guestrooms and on-site dining. Hilton Saint John features an indoor swimming pool and a sauna. Guests can be productive in the business center or work out in the state-of-the-art health club. After a busy day guests can relax with a massage. This hotel is nonsmoking. The guestrooms at the Saint John Hilton boast luxurious such as flat-screen TVs and clock radios with MP3 connectivity. Guests will also enjoy in-room coffee makers. The York Bistro & Pub at the Hilton Saint John serves regional cuisine for breakfast every morning as well as casual menu items for lunch and dinner.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Fishing
` Canoeing
` Hiking
` Wheelchair accessible
` indoor pool
` vending machine
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Daily Housekeeping
` English
` French
` German
` Parking Available
` taxi service
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Chinese [Mandarin]
` Contactless check-in/out
` ATM or cash withdraw on site
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Hilton Saint John Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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5

Exceptional - 5 out of 5

Sandra, Belledune Thu, 4 April 2013

Our stay at the Hilton was most pleasant. I must say that it has been a long time since we have experienced such a pleasant and polite staff.

2

Disappointing - 2 out of 5

Lauren Mon, 27 June 2022

Won?t be back to stay...

Liked: The view of uptown. How big the room was.
Disliked: There was used soap in the shower and on the bathroom counter. When asked if we could get more towels and new soap bc we didn?t want someone else?s used soap they said they would give it to us and they didn?t.

3

Pleasant - 3 out of 5

Teresa Fri, 24 June 2022

Would not stay in a...

Disliked: Room smelled of smoke and musty, windows were shocking and dirty you could hardly see out them

2.5

Fair - 2.5 out of 5

Ebru Sun, 19 June 2022

Passable

4

Very Good - 4 out of 5

Warren Fri, 17 June 2022

Perfect location, friendly staff, comfy...

Liked: We checked in and the room we were given was a little tired and stuffy (windows don't open), we asked if we could change rooms and were given an upgrade to a 'club level' room which was much nicer. The staff were extremely nice through our entire stay and even gave the kids a free movie and popcorn to make up for the poor first room.Breakfast was included with our rate and was very good.
Disliked: The first room we checked into was stuffy to the point of being almost smelly (it was actually a bit musty smelling too) and although it was very clean, was badly in need of a refurbish if not a full renovation. If we hadn't been upgraded I would have give a 5 star rating, even though the location is amazing, the quality of the room wouldn't have justified the price we were paying.

3.5

Good - 3.5 out of 5

Robert Thu, 5 May 2022

Good

5

Exceptional - 5 out of 5

Gina Wed, 4 May 2022

It was an overnight in...

Liked: I love this hotel. The location allows access to everything in uptown SJ most through covered overpasses and malls. The restaurant is lovely and our breakfast was fabulous. The bartender we had on Saturday night (April 30) was by far the best ever. She was congenial, efficient, and educational. Not intrusive just attentive and informative. The perfect combo in a bartender who is expected to do everything by herself. She was impressive. I wish I could tell you her name but she worked Saturday night April 30. She is great!
Disliked: The only thing we noticed was that the headboard in room 714 is damaged and should be replaced or repaired. It was an odd look for a beautiful room otherwise.

1.5

Poor - 1.5 out of 5

Rhoda Mon, 25 April 2022

Poor

4.5

Wonderful - 4.5 out of 5

Robin Sat, 16 April 2022

Very pleasant stay in a...

Liked: Excellent location, comfortable room, pleasant staff, view of harbor.

2.5

Fair - 2.5 out of 5

Malcolm Fri, 8 April 2022

Passable

Liked: Location.
Disliked: All staff were wearing masks, made guests feel uncomfortable. Staff at breakfast were very bad, she took my order 3 times then still got it wrong. Room was not cleaned properly,, headboard look like a dog had been chrwing it. Needs to be updated. I will not stay here again, which is disappointing because I always stayed here before.

5

Exceptional - 5 out of 5

Tiffany Sun, 3 April 2022

Exceptional

Liked: Location is key. It was terrible weather so it was nice to have restaurants and pubs without having to go outside!
Disliked: The elevator wait times. There must have been a hockey tournament going on so the hotel elevators were slow and long lineups, but we weren't in a rush to get anywhere so it wasn't that big of an issue.

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Hilton Saint John 1 Market Square, Saint John, NB