Our stay at the Hilton was most pleasant. I must say that it has been a long time since we have experienced such a pleasant and polite staff.

Exceptional

Good

Liked: Location and room size was good.
Disliked: Parking . $25 a day and one morning I had to wait 45mins to get in.First room wasn't clean or ready so we had to change rooms. Bathroom door handle was broken ... door didn't close properly.

Mixed review

Liked: Convenient location
Disliked: The room was very dusty. You'd wipe all the dust off your tablet or phone, then 5 min later everything was coated with dust again. We believe it was the air exchanger. The windows were very cold to sit by and had a lot of condensation. There were a lot of leaks from the storm. Buckets everywhere on the parking level. Bed was ok. I believe this hotel needs major updates. Oh, and no free WiFi. You have to be a Hilton Honours member. Which I am, but just a heads up to anyone that isn't. Otherwise, it was quiet after the hours posted, staff were pleasant and helpful. Location is awesome for uptown events/shopping.

Pleasant

Disliked: $40 extra to look at the top of a building! Upgraded for the view ! I would suggest another teason for the upgrade because ghat view was deffinetly not worth the extra $ 40!

A place to sleep. Period....

Liked: Location
Disliked: Paper thin wallsLack of good cx serviceNo breakfast

Breakfast was great . The...

Liked: Location
Disliked: Small bathroom . Getting a bit dated

Exceptional

Would not return to this...

Liked: check in was ok, staff friendly
Disliked: When I booked my 2 checks were pet friendly and free breakfast ,but when we went for breakfast it was not included so I assume it was booking .com or the site I used .The hotel needs a lot of work ,the bathroom was old and not clean,cracked tiles ,peeling paint definitely needed a update.

Old hotel and poor service...

Liked: Close to venue we were attending
Disliked: Because it was a concert night same room that was 149 every other Saturday, was 278. Price gouging.Restaurant was poorly staffed .we were there before 2 large groups and were overlooked for ordering food even though we had told waitress . We left for concert without supper as they did not even take out order after that! Went to front desk and let them and she made it sound like we were going to be fixed up for inconvienece took room number said she definitely should say something to Manager about poor service. As we found out next day she said nothing Rooms are old old old.peeling wall paper, dirt in corners in bath.Toilet wasn't wiped down looked like urine on base.No fridge in room. What hotel room doesn't have that!?Next morning to our surprise as well breakfast was not included and a ridiculous price of 23.00 which then ended up being 60 for 2 of us bringing room up over 300 then add on the 18 for parking.The concert was good so that was the main good thing about our night,certainly not the hotel. Terrible value for money