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Hilton Richmond Hotel & Spa/Short Pump

eeee - (888) 420-1644
Hilton Richmond Hotel & Spa/Short Pump, 12042 West Broad Street, Henrico, VA -(888) 420-1644
Area: Short Pump
(Map)
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (661 Ratings)
14.5 miles from Henrico centre
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Hotel Description
Located in Richmond and with Greater Richmond Convention Center reachable within 14 miles, Hilton Richmond Hotel & Spa Short Pump provides a shared lounge, non-smoking rooms, free WiFi throughout the property and a bar. Providing a restaurant, the property also features a fitness center, as well as an indoor pool and a hot tub. Private parking is available on site. An à la carte breakfast is available at the hotel. Hilton Richmond Hotel & Spa Short Pump has a sun terrace. Staff at the accommodation are available to give guidance at the 24-hour front desk. University Stadium is 14 miles from Hilton Richmond Hotel & Spa Short Pump, while Virginia Commonwealth University School of the Arts is 14 miles away. Richmond International Airport is 22 miles from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` kitchenware
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` English
` Spanish
` Non-Smoking Rooms Available
` taxi service
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Airport shuttle (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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Hilton Richmond Hotel & Spa/Short Pump Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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2.5

Fair - 2.5 out of 5

Jennifer Sat, 3 May 2025

Worked out power outage made...

Liked: Location
Disliked: Power outages

4

Very Good - 4.0 out of 5

Abdullah Fri, 2 May 2025

Very good

5

Exceptional - 5.0 out of 5

Kelsey Mon, 28 April 2025

We had an incredible stay...

Liked: I loved the location. We got there and walked to go out to eat less than 5 minutes away and walked back after dinner. It was so clean and also the complimentary breakfast was so big I couldn't even eat it all.
Disliked: There wasn't much I didn't like. Everything was really enjoyable and we only spent one night there but it was so worth it. the place was very neat and welcoming. Even the staff was so great with smiling and speaking to us.

1.5

Poor - 1.5 out of 5

Franchesca Mon, 28 April 2025

Poor

Liked: Absolutely nothing very dissatisfied and will not be returning any time soon
Disliked: The room was extremely hot and the ac wasn't working properly there was no bottom sheets on the bed it was just a top sheet ..there are no microwaves in the rooms The front desk was rude and not helpful .We spent $300 for one night I have never gotten service like this at any other Hilton I've stayed at ..I am extremely disappointed in this Hilton and y'all staff.my husband and I will never ever stay at this location again .

3.5

Good - 3.5 out of 5

Rob Wed, 23 April 2025

Good

4.5

Wonderful - 4.5 out of 5

Widmark Sun, 20 April 2025

Superb

3.5

Good - 3.5 out of 5

Jasmine Sun, 20 April 2025

Besides the pool and hot...

Liked: Rooms were clean. Beds comfy. Nice staff. Good breakfast food.
Disliked: Pool and hot tub area needs to be thoroughly cleaned and redid. Looks raggedy for a Hilton.

5

Exceptional - 5.0 out of 5

Ann Thu, 17 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ware Mon, 7 April 2025

For the most it was...

Liked: Everything
Disliked: Ac was not good in my room

5

Exceptional - 5.0 out of 5

Curtis Mon, 31 March 2025

Great over alll bed was...

Liked: Everything was great.
Disliked: No free breakfast. Pool was dirty

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Hilton Richmond Hotel & Spa/Short Pump 12042 West Broad Street, Henrico, VA
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