Hilton Quebec

Exceptional

Nice modern hotel in an...

Liked: Modern. So what Convenient , bedding is comfortable. Mattrrsss is great. Shower water is good balance.
Disliked: Room is a little small. Can be slightly bigger. Pool is a bit disappointing.

Superb

Good

Superb

Liked: Competent, friendly, and polite staff.Spacious rooms with large, comfortable beds and a variety of pillows to choose from.Great location

Dust and Regrets

Liked: The view was spectacular.
Disliked: Cleanliness was shockingly bad - on the surface, it looked okay, but if you took one look behind anything there was at least six months of dust, it was so gross. Also, the bed sheets were only layered (comforter was not covered) so I wondered how often the middle comforter was actually cleaned or if they just laid clean sheets on the bottom and top. For the amount of money we paid to stay here, I'd expect everything to be clean. We also did not receive any hand or face towels at first and had to ask for them. There was also only one hook in the bathroom to hang any towels, no hand towel hook. For two people sharing a bathroom, it was impossible to hang towells anywhere, we ended up hanging them in the closet. The shower pressure was also really bad, to the point where the water was only coming out of the bottom half of the shower head. For the value, I regret staying here and wished we had picked anything else.

My sister and I felt...

Liked: The lady at check in was very nice and accommodating since we were there well before check in time. Also SERGE , at concierge, was extremely helpful! We really appreciated his help..

Good

Disliked: Valet and concierge very rude and doesn’t know anything

Good

Disliked: Slow WiFi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price paid, there should have been a free coffee bar.