Disappointing

Liked: The location was great!
Disliked: As soon as I stepped off the elevator it REEKED of smoke. Really bad. As someone who is highly sensitive to it, I had a headache almost immediately. I called the front desk to confirm that we had a non-smoking room, and he basically told me there was ?no way? I could be smelling smoke. I didn?t like being called a liar, but it was late so I took Tylenol and went to bed. Only?I couldn?t fall asleep, because the A/C unit was making a HORRIBLE high pitched whistling sound that went in and out almost in a rhythm. It was very annoying, and not at all what an AC should sound like. I was so upset with how the first guy responded to me about the smoke that I never brought up the A/C?but it was very difficult to sleep and I definitely don?t feel like I got a good value in my stay. Won?t be staying here again!

Good

Would definitely come and stay...

Liked: Room was clean and comfortable. Staff were friendly and helpful.
Disliked: Had problems with working key card.

Exceptional

Exceptional

Good

Liked: Location
Disliked: Air circulation system was far too noisy.

Good

Good

Liked: Excellent location, you don?t have to use a car at all during your stay. Each night we walked to dinner on the Landing and a couple of times we just ordered directly from The Big Whiskey restaurant that is inside the hotel. The bed is very comfortable, the room was exceptionally clean, and there was no noise from outside or other guests. Very quiet which was nice.
Disliked: Staff were rude on check in, that?s really the only thing we didn?t like. Everything about the physical property was awesome but staff treated it like they hate their job. Parking is $13/day which is a little high for this area especially since every time we came and went the garage was open and didn?t require key access like it?s supposed to.

Exceptional