Hilton Phoenix Resort at the Peak Guest Reviews
Write a review
Write a review
Justina Sat, 28 June 2025
Exceptional
Kristin Tue, 24 June 2025
Superb
Anonymous Mon, 23 June 2025
Bad
Disliked: Resort is undergoing construction so most of the amenities where not available to us as guest. Place is old rooms are dirty and have bed bugs overall experience here was not as expected.
Heidi Fri, 20 June 2025
Poor
Liked: Staff was friendly
Disliked: Our first room they checked us into was completely stained all the floors the couches the bed it was gross we went down and switched rooms and the other room was stained but not nearly as bad there's construction everywhere the restaurants weren't open the one restaurant they did have was this like a little boxed room for the price they should be giving serious discounts the water and The Lazy River was dirty it was like being in a dirty fish tank I was really disappointed in the overall experience
Lunanights Fri, 20 June 2025
A decent stay on the...
Liked: The room was spacious for a family of 3. Room was a little outdated, but clean. The room damped a lot of the outside noise. Loved the pool and lazy river. Staff was mostly friendly. Most guest were pleasantly and felt family friends. Would stay again in the future love the separation from the living area to the bed room. Also tv in the bed room and living room.
Disliked: Some guest was "herbal smokers" but I will not hold that against the hotel for we all know people can be careless of others. Really not being a strictly hilton users it wasn't too bad. Just needs updating and for all the construction to be finished.
Mary Thu, 19 June 2025
Good stay!
Liked: We enjoyed the pools. We needed extra linens & staff was helpful.
Disliked: Not the most comfortable beds. A lot of deflated inter tubes at the lazy river. Doing renovations.
Anonymous Wed, 18 June 2025
Superb
Celia Mon, 16 June 2025
We arrived early and we...
Liked: Front desk was very helpful and friendly. Room was clean and spacious.
Jose Thu, 12 June 2025
Good
Liked: Comfort. Clean. Pool.
Disliked: Under construction so no gym. No basketball courts for the family.
Ashley Mon, 9 June 2025
The staff is great. But...
Liked: The rooms are great for families. Nice little living spaces and roomy bedrooms!
Disliked: Great place for families - however know that there will be lots of drunk adults around. Several times we witnessed drunk parents fighting at the pool area and even had to report domestic violence to security more than once. By our last night we didn’t even want to take our small child to the pool area because it’s just a drunk party. Did not love the hours of the fitness center. As a mom - it’s easier to get up and work out at 5 am before kids are awake and on weekends you can not access fitness center until 7. By then, children are awake and it’s not possible.