Hilton Phoenix - Chandler

Very poor

Decent price, but you get...

Liked: The location was nice and convenient
Disliked: Our room was dirty. Found ear pods left on a table, a button battery was left one one of the beds. The nightstand was full of dust, and the window had lots of spider webs all the way around. A pillow was dirty/stain with hair on it. Hand towel hanging in bathroom had hair on it. When all of this was told to staff at the front desk, all she said was that she would let the person know that was supposed to have cleaned the room. She repeated that each time I told her of an issue that was wrong.

Desk services upon checking in...

Disliked: Upon checking in, I was called an asshole. Ruined my experience as to also ruining future business with Hilton hotels.

Exceptional

Exceptional

Liked: good beer

My stay was good. However,...

Liked: I loved the lobby area of the Hotel. They really have it decorated beautifully. It almost feels like you’re walking into a living room of an expensive home.
Disliked: I did not like that they do not provide microwave and a fridge inside each room. I never finish my meal when I go out to restaurants and I always like to have a refreshing cold beverage in the fridge when I wake up in the middle of the night. So it’s super inconvenient to have to get up, leave from my comfort space, and go all the way down stairs to warm up my food and get a beverage.

Good

Exceptional

I am very pleased with...

Liked: I liked the lay out. Also it was very accessible from the road.
Disliked: Nothing