Hilton Phoenix Airport Guest Reviews
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5.5 miles from Phoenix centre |
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Sharon Thu, 18 April 2024
Room and staff were great!
Liked: We only stayed one night but it served its purpose.
Christopher Mon, 15 April 2024
Very good
Alexander Sat, 13 April 2024
Bad
Liked: Terrible service go to motel 6 for same service
Disliked: No answering to messages that my flight got canceled by the airline was not arriving until tomorrow. I had fully paid for 2 days and when I arrive the whole reservation was canceled and still charged. So I end up paying for a second day when I had already paid for that day?.My efforts to explain this to them just fell on deaf ears. And using the booking app and sending messages they simply did not reply
Thomas Thu, 11 April 2024
Would stay here again if...
Liked: Left too early for breakfast. Airport transportation was excellent.
Disliked: Nothing
Darlene Wed, 10 April 2024
Good
Liked: Airport
Cathie Fri, 5 April 2024
great airport stop
Liked: the room was a nice size and very comfortable and the staff were very accommodating. Having a restaurant on site was great and the staff there was great especially our waiter who was half Canadian
Disliked: not easy to get coffee in the morning . once we were finished our room coffee
William Mon, 1 April 2024
Passable
Liked: Desk clerk saw my wife in her wheelchair and took her to our room while I took our bags. That was very nice of him.
Disliked: We had reserved an ADA room but were given a standard room with shower over tub so couldn’t use it.
Jack Sat, 30 March 2024
Superb
Liked: The restaurant, shuttle and clean comfortable rooms.
Disliked: It's was all good.
Sandra Mon, 25 March 2024
Exceptional
Melinda Fri, 22 March 2024
Pro good location, friendly staff...
Liked: Friendly staff, clean and comfortable room, easy parking.
Disliked: The non-acceptance of cash was annoying. I only had a $50 bill and needed change to tip the maid and shuttle driver and it was mission impossible. No ATM finally the front desk asked the shuttle driver after I told them I was going to have to stiff the maid and driver as I left early the next AM. Disappointing.