Hilton Philadelphia at Penn's Landing Guest Reviews
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|1.7 miles from Philadelphia centre|
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Stephen, Disputanta, visiting SugarHouse Casino Sat, 17 June 2017
Stayed here to go to a concert. Ended up doing other things in Philly due to help from the staff and the great location.
Liked: Location was excellent. Spruce Harbor was wonderful setting to kick back and relax. Great staff and great rooms. Room service was very good and quicker than expected.
Sandra, Mcveytown, visiting Festival Pier Tue, 23 August 2016
Great historical location. You knew you were in Philadelphia. Directly on the pier. Close to venue.
Liked: Clean; comfortable; easy access; great service; location excellent for venue.
Disliked: Rooms not ready at check in; tempoarily misplaced luggage; bar service slow and ill prepared.
Alanna W, Denver PA Sun, 1 June 2014
Staff was very kind and helpful. Everything we needed was in the area. Room was excellent. Will definitely stay again.
Liked: Everything was perfect.
Disliked: Nothing negative.
Deb, Pennsville Fri, 17 February 2012
Easy access to sites, beds were very comfortable.
Liked: The rooms were beautiful!
Disliked: Parking was too expensive!
Ariane Mon, 7 October 2019
exactly what we wanted
Liked: the staff was very helpful and allowed us to leave our suitcases in storage as we were early for check-in.
the concierge was very knowledgeable and helped us find our way into the old city.
the boardwalk by the hotel was very lively and entertaining.
the room and the views are spectacular.
Richpal Sun, 6 October 2019
Bad end to our anniversary...
Liked: Not much
Disliked: Big issue with check out. Could not get our stuff out of the safe . Call hotel service it was very slow . It took over 4 hours to be able to access our personal items . Therefore out check out was delayed by 4 hours This was our anniversary week-end it did not end well
Thomas Wed, 2 October 2019
Great location. Good overall quality
Liked: the breakfast, at $20 was overpriced. Cold eggs and French Toast. However, when I brought this to my waiter's attention, he made me an omlet and comped me the breakfast.
Lorraine Tue, 1 October 2019
This hotel is friendly, clean,...
Liked: The best part of the experience at this property was the staff members. In particular, Mike checked us in and was friendly, professional, and very understanding and helpful in accommodating our room request. We enjoyed a spectacular view of the waterfront, boats, and bridges from our 5th floor room! The valet greeted us warmly when we first arrived and encouraged us to enjoy our stay, and Craig the bartender was friendly, funny, and attentive. The lobby of the hotel is clean, spacious and bright. Our room was also clean and comfortable. This hotel is great if you want to enjoy waterfront and Old City sites and activities.
Disliked: The only negative item was the bed pillows. Although the mattress was comfortable, the pillows were like boulders-very hard. I realize that items like this are a matter of personal preference and some people may like harder pillows, but it was challenging for me to get comfortable.
James Mon, 23 September 2019
Great waterfront location
Liked: Great location on the waterfront, especially during the summer season. Gret pop up bars and restaurants easily walkable along the waterfront. Convenient walking to spruce st harbor park, cherry st pier, and old city
Chad Sat, 21 September 2019
Great hotel on the river.
Liked: Everything was on point.
Araújo Thu, 19 September 2019
Liked: Good location, good service.
Philip Thu, 12 September 2019
Moggin76 Tue, 10 September 2019
Pretty good and excellent customer...
Liked: The professionalism and helpfulness of check in and concierge.
Disliked: Shower in room was either disabled or not working. Soundproofing could be better.
Amanda Mon, 9 September 2019