Hilton Philadelphia At Penns Landing Guest Reviews
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|1.7 miles from Philadelphia centre|
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Stephen, Disputanta, visiting SugarHouse Casino Sat, 17 June 2017
Stayed here to go to a concert. Ended up doing other things in Philly due to help from the staff and the great location.
Liked: Location was excellent. Spruce Harbor was wonderful setting to kick back and relax. Great staff and great rooms. Room service was very good and quicker than expected.
Sandra, Mcveytown, visiting Festival Pier Tue, 23 August 2016
Great historical location. You knew you were in Philadelphia. Directly on the pier. Close to venue.
Liked: Clean; comfortable; easy access; great service; location excellent for venue.
Disliked: Rooms not ready at check in; tempoarily misplaced luggage; bar service slow and ill prepared.
Alanna W, Denver PA Sun, 1 June 2014
Staff was very kind and helpful. Everything we needed was in the area. Room was excellent. Will definitely stay again.
Liked: Everything was perfect.
Disliked: Nothing negative.
Deb, Pennsville Fri, 17 February 2012
Easy access to sites, beds were very comfortable.
Liked: The rooms were beautiful!
Disliked: Parking was too expensive!
Tess Thu, 11 July 2019
Liked: Fantastic location, walking distance to major attractions and events. Very family friendly and very kind, attentive staff - particularly at breakfast.
Karoline Thu, 11 July 2019
Liked: The view was amazing .. a little obstructed because of where we were located? But still breathtaking !! The room was very clean .. we happened to come on a day when you had a very bad storm so even though we couldn?t enjoy the view at first we also could not enjoy the television because of the storm ..we walked around downstairs and made friends and enjoy the bar instead which was also perfect !!
Disliked: Room service was yummy but was a little cold and a long wait for the money .. was told 35 min waited almost an hour .. we ordered 1app, 2 meals , and 2 desserts and 3 beers .... in all the food was fantastic .. so not really a dislike !
Diana Thu, 11 July 2019
Lavisia Wed, 10 July 2019
Great hotel and experience for...
Liked: The room was spacious. The dining was great. The location was superb.
Bryant Wed, 10 July 2019
Besides not being able to...
Liked: Right location for what I came for.
Disliked: Playing $3??+ for a room that wasn't ready on time for check in. The room wasn't ready when we arrived so we had to wait for 2 hours. Never get no call to inform me that the room was ready. After spending time at the bar spending $100 +drinking and eating. Went back to check to see was the room was available and that's when they told us about the private room that we could have been waiting in all along. Next thing I know I looked up it's after 3pm no one called or nothing having to go back to see what's was taking so long this time. I was told my paper was in a stack of papers along with other customers was waiting for the room to be available by the assistant manager. I don't know about the other customer how much they were paying per night but I know if paying $300+ and I went to be in my room if not earlier or on time at 3 p.m.walking in my room. I'm disappointed thinking I was picking a big chain hotel for my getaway with my wife to go perfect and smooth but was failed. And I'm still kind of mad about that because I should have been in my room on time for the price I paid for it to travel to get there to sit and wait and for a room that wasn't ready for us to check-in at check in time on time.
James Wed, 10 July 2019
a great stay
Liked: Great Location, room was fantastic, view perfect and the food and drinks were good. Easy access to Penns Landing and old city.
Anonymous Wed, 10 July 2019
Liked: Great location. Great accommodations. Beautiful hotel and views
Disliked: I did not like using booking.com. I could not get conformational my room and ended up paying double the price for my room
Anonymous Mon, 8 July 2019
Liked: Everything was good .
Disliked: Everything was good.
Vince Sun, 7 July 2019
Disliked: Valet parking $50 for guest
Jaime Sun, 7 July 2019
Liked: There was a great view and the restaurant was nice.
Disliked: The air in the room did not get cold. When I got up to brush my teeth in the morning, you could actually hear the room next to going to the restroom and it was very loud. Obviously, no privacy due to thin walls.