Hilton Pasadena Guest Reviews
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0.3 miles from Pasadena centre |
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Solomon Mon, 18 March 2024
Superb
Kimlien Sat, 16 March 2024
Exceptional
Liked: The valet drivers, were incredibly kind and friendly! Made our stay for sure.
Disliked: There is no convenient self parking and wish there was a tub.
Sevana Mon, 11 March 2024
Exceptional
Barbara Sun, 10 March 2024
Good visit to Pasadena
Liked: Good location; clean room; nice bar
Disliked: No complaints
Frances Sun, 10 March 2024
Was good within expectation.
Liked: Did not have a chance to have breakfast
Disliked: Parking garage was a bit confusing regarding where to park. The entrance from the garage also did not have a good signage. Did not feel safe walking in the garage.
Ron Sat, 9 March 2024
Superb
Julie Fri, 8 March 2024
We would never stay there...
Disliked: poor room lightingno towel rods in bathroom high $27 valet fee; no self parking availabledisappointing dinner menu so ate elsewhere
Michael Tue, 5 March 2024
Excellent
Leonardo Sun, 3 March 2024
Family friendly hotel.
Liked: Staff was friendly, room was clean, exceptional service.
Disliked: Doesn't seem to have a parking option, so Valet is the only way to go.
Stephanie Tue, 27 February 2024
The stay from hell!
Liked: The facility was nice and clean.
Disliked: Where do I start with the hotel from hell? We stayed when a whole football team stayed with NO supervision. I was traveling for work...worked all day, drove 5 hours, had a toddler, and needed to be up at 8am for work and got no sleep. Football players were all on my floor with no adult. I called the front desk multiple times and they said they send someone up to get and adult...never did. 5am I had it and had to go down to the front desk in my pajamas to demand someone fix the problem...never did they send a staff member upstairs to ask for an adult. Never did they phone the coach, who was staying there, who was responsible for these disrespectful kids. High school students drinking and partying on my floor all night with never a staff member fixing the problem. The next night the fire alarm goes off on my floor only. A staff member walks on our floor and with everyone out in the halls never addresses if we need to evacuate. Again another night of staying up late and waking up my toddler. When I tried to go to the bar during bar hours... they said they decided to close early. The beds were super uncomfortable. NEVER will I stay here again. Looks aren't everything.