Hilton Parsippany Guest Reviews
Write a review
Write a review
Ada Mon, 18 August 2025
Bad
Disliked: The room had no AC and it was very muggy. The other guest had kids running in the hallway screaming and yelling. It was not a pleasant experience at all.
Ashley Fri, 15 August 2025
Terrible and dirty
Liked: The idea of it having a Ruth Chris and two swimming pools
Disliked: I checked in a little after midnight. At check in it was a very long process, skip ahead get to the room I have children with me so I go to pull out the sofa bed only one side is an actual bed but ok the couch cushion is covered in something brown ( I do have pictures) then there's no linen so I try and use the phone to call front desk (I'm at a hiton I paid over 300 for 1 night I'd expect at least the phone to work ) nope and how I proceed downstairs with children in tow asking for linen for the pull out sofa and a few extra pillows, I was given 1 sheet and told there wasn't anything extra.. sheesh ok go back upstairs try and shower everyone absolutely no hot water! So go to go to get everyone the bed sheets gross I won't keep going but I could there was no hot water next day either be4 checking out I have pictures of stains where dirt dust old guest stuff broken drawers n where the TV is all broke it was a very trash room also was told 4th floor was the only floor pets weren't allowed. they lied was hair everywhere no way that room was cleaned properly for awhile now. I did ask to speak to a manager upon check out and was told there was no management on duty ID have to call later I tried calling for 2 weeks be4 posting this review and emailed them as well as to being told I'd get 30 percent back. Really you couldn't even call me as I asked to speak about that problems at your hotel and a guests experience then expect 30 percent to make things better? Then again I ask for a call to no avail and I try and call and get no manager all the time. Go figure.. never will I ever stay at a Hilton ever again I've said in quality inns way cleaner and much more professional staff.
Anonymous Mon, 4 August 2025
The whole stay was not...
Disliked: Bad customer service. Air conditioner was not working properly. Thermostats was set on 68 F because of that room was hot and Iron was stained with burn. I have to call customer service 3 times to replace the iron. And we have to pay Additional for parking.
Salome Fri, 1 August 2025
Exceptional
Liked: The only thing i didn’t like was smell
Muneeb Mon, 28 July 2025
Superb
Liked: Calm, clean, good service
Disliked: Nothing
Jonathan Sun, 27 July 2025
Pleasant
Benitez Sun, 27 July 2025
Good
Liked: Felt comfortable overall
Disliked: Usually, for the price, we paid acomplimentary breakfast was provided elsewhere. It's was a set back for us.
Anonymous Thu, 17 July 2025
Wanted to stay elsewhere
Liked: Close to main road
Disliked: Cleanliness, HVAC (allergy issues), age and old appearance of building. Pool area was dirty and patio furniture was old and dirty.
Junee Sun, 13 July 2025
Exceptional
Anonymous Fri, 11 July 2025
Superb
Liked: Bathroom
Disliked: Pool wasn’t open at 6am like stated