Hilton Palm Springs Guest Reviews
Write a review
|1.3 miles from Palm Springs centre|
Write a review
Barbara Fri, 13 March 2020
Barry Wed, 4 March 2020
Felt short changed when paying...
Liked: We ordered room service and the gentlemen who brought it was very pleasant. The food was good too. We liked the idea that the hotel was close to the airport too.
Disliked: Having never stayed in Palm Springs, the man (his name tag said David on it) at the front desk was not Friendly and his instructions were not very good. When asking where the airport was from the hotel, the other individual gave us very good directions. Very disappointed in the room. They need to be updated to something spectacular when paying $400.00 Canadian per night and to top it off, was charged $18.00 US for parking per day.
Richard Mon, 2 March 2020
Liked: Nice staff. Clean and spacious room. Enjoyed ourselves
Amy Mon, 2 March 2020
Ted Thu, 27 February 2020
Room was very dirty
Liked: The location is very good.
Disliked: The room was very dirty. I didn?t realize how bad it was because I arrived around midnight after having spent all day at a funeral. The walls were filthy in the bedroom and bathroom. There was a lot of mold/mildew in the shower. I brought the situation to the attention of the front desk and the guy asked if I requested to switch rooms. Such bad customer service.
Donna Mon, 24 February 2020
Liked: Walking distance to downtown Palm Springs. Shuttle from airport so don?t need a car. Nice pool
Brandon Mon, 17 February 2020
Liked: Great location. Clean hotel
Disliked: No hot water in shower
Anonymous Sun, 16 February 2020
Anonymous Fri, 14 February 2020
Koeun Thu, 13 February 2020
Liked: Friendly staffs! Specially 5 stars for the valet/bell service Kevin.
And the African American lady who helped me at the pool to set up the towels.
Thank you very much again!
The location was perfect too. I will definitely stay here again when I visit Palm Springs.
Disliked: Wish they had an outdoor shower and a place you can change your clothes other than one stall bathroom near the pool . But then maybe my expectation is too high.