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Hilton Palacio del Rio eeee - (855) 261-9021
Hilton Palacio del Rio, 200 South Alamo Street, San Antonio, TX -(855) 261-9021
Area: Riverwalk Area
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BOOK ONLINE OR CALL - (855) 261-9021
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (1511 Ratings)
0.4 miles from San Antonio centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Offering an exceptional location directly on San Antonio's famous River Walk this city center hotel is within walking distance of popular attractions including the Alamo and features many modern conveniences. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. The Arneson River Theater is also located adjacent to the hotel. HemisFair Park can also be found only seconds away along with a number of area golf courses. On-site at the Hilton Palacio del Rio guests can enjoy an outdoor swimming pool as well as a modern fitness center. There are also several dining options located on-site. The hotel also provides guests with private balconies in every guestroom.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Restaurant
` Garden
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` DVD/CD player
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Internet access
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Ticket services
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Hilton Palacio del Rio Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

Write a review

5

Exceptional - 5 out of 5

Anita Sat, 11 June 2022

The location of this hotel...

Liked: The location is exceptional. You are on the River Walk, walking distance to the Alamo, Riverfront Mall/theater, and many restaurants to choose from. Be sure to ask for top floors for they are in the process of replacing mattresses?working from top floors down.

3

Pleasant - 3 out of 5

Meredith Thu, 9 June 2022

The location was wonderful, but...

Liked: I enjoyed the location.
Disliked: Due to covid restrictions cleaning is not done daily. In fact, we had an accident in our room and needed new sheets put on one of our beds and the carpet cleaned. House keeping came to our room and handed over linens, but was hesitant to enter our room to take out the soiled linens. We, the customers, had to strip the bed ourselves and attempt to put the new sheets on while housekeeping stood in our room and watched. Finally I asked them to finish the task as we were unsure of how to use the sheets they gave us. Housekeeping said they would put an order in to clean the carpet so that the morning staff would do it. Our carpet was never cleaned. I understand that there are covid restrictions and people continue to be concerned about covid. However, there was no Wi-Fi, no breakfast, and no housekeeping. In my mind Hilton has a lot of nerve charging as much as they do without offering basic amenities. The price should be reduced due to these restrictions.

4.5

Wonderful - 4.5 out of 5

Monzon Wed, 8 June 2022

Superb

3.5

Good - 3.5 out of 5

Gayathri Tue, 7 June 2022

Good

4.5

Wonderful - 4.5 out of 5

Corey Fri, 3 June 2022

Superb

5

Exceptional - 5 out of 5

Christopher Thu, 2 June 2022

We hadn't been in 2...

5

Exceptional - 5 out of 5

Steven Thu, 2 June 2022

Exceptional

0.5

Poor - 0.5 out of 5

Rosales Wed, 1 June 2022

house keeping sucked

Disliked: over priced and housekeeping never cleaned the room. Always had to get our own fresh towels and toilet paper

4

Very Good - 4 out of 5

Caleb Wed, 1 June 2022

Very good

5

Exceptional - 5 out of 5

Arturo Tue, 31 May 2022

Exceptional

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Hilton Palacio del Rio 200 South Alamo Street, San Antonio, TX