The location of this hotel...

Liked: The location is exceptional. You are on the River Walk, walking distance to the Alamo, Riverfront Mall/theater, and many restaurants to choose from. Be sure to ask for top floors for they are in the process of replacing mattresses?working from top floors down.

The location was wonderful, but...

Liked: I enjoyed the location.
Disliked: Due to covid restrictions cleaning is not done daily. In fact, we had an accident in our room and needed new sheets put on one of our beds and the carpet cleaned. House keeping came to our room and handed over linens, but was hesitant to enter our room to take out the soiled linens. We, the customers, had to strip the bed ourselves and attempt to put the new sheets on while housekeeping stood in our room and watched. Finally I asked them to finish the task as we were unsure of how to use the sheets they gave us. Housekeeping said they would put an order in to clean the carpet so that the morning staff would do it. Our carpet was never cleaned. I understand that there are covid restrictions and people continue to be concerned about covid. However, there was no Wi-Fi, no breakfast, and no housekeeping. In my mind Hilton has a lot of nerve charging as much as they do without offering basic amenities. The price should be reduced due to these restrictions.

Superb

Good

Superb

We hadn't been in 2...

Exceptional

house keeping sucked

Disliked: over priced and housekeeping never cleaned the room. Always had to get our own fresh towels and toilet paper

Very good