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Hilton Palacio del Rio eeee
Hilton Palacio del Rio, 200 South Alamo Street, San Antonio, TX | Area: Riverwalk Area
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4.5
HOTEL RATING: 
EXCELLENT
4.5 out of 5 (1380 Ratings)
0.4 miles from San Antonio centre
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Hotel Description
Talk about location: Directly on the River Walk across from the Henry B. Gonzalez Convention Center Hilton Palacio Del Rio is where you want to be for easy on-foot access to the best of San Antonio. Beyond the primo locale Our guests have very good things to say about the accommodations in this 482-room 21-story non-smoking hotel. Tastefully decorated with a Spanish flare totally in tune with the area rooms include super comfy high-end mattresses topped with luxe linens. If you can tear yourself away from the large plasma high-def TV check out the views: Hilton Palacio Del Rio is the only downtown hotel with private balconies off every room offering panoramic vistas of downtown. Each room is wired with high-speed internet (available for an extra fee) and downstairs amenities include several on-site restaurants (from casual to fancy) a business center outdoor pool and gym. There's also a charge for valet parking. With River Walk right outside its doors and the Alamo two blocks away the Hilton Palacio del Rio is truly at the center of it all. For business travelers Henry B. Gonzalez Convention Center is just across the street and the hotel is also next to heavenly HemisFair Park and La Villita Park. It's a nine-mile drive to San Antonio International Airport.

Check-in time: 15:00   Check-out time: 11:00
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4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Family room
` Dry cleaning
` Internet services
` Vending machine (snacks)
` Gift shop
` Luggage storage
` WiFi
` Outdoor pool (seasonal)
` Shared lounge/TV area
` Private parking
` Paid WiFi
` Parking garage
` Rooftop pool

Hilton Palacio del Rio Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.5 out of 5)

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5

Exceptional - 5 out of 5

Robert Sun, 16 February 2020

Exceptional

5

Exceptional - 5 out of 5

Anonymous Sun, 16 February 2020

Exceptional

3

Pleasant - 3 out of 5

Heather Sat, 15 February 2020

Mixed. Please see like section...

Liked: Check in smooth, valet smooth, River's Edge for my wedding dinner terrible service by Kristen until the host, Albert, helped toward the end with drinks, boxes, a knife and server to cut cake. (Kirsten had brought out a steak knife!) Several guests sent overcooked food back. Room nice but we GOT MARRIED! No congrats, no free water or cookies or something special in room. Angel, a server, and his manager, Norma, at breakfast listened to our dislike for the previous night. and offered a free future meal and comped our valet. Breakfast was amazing! If we had that kind of attention the night before more drinks would have been ordered. (Service to slow!) Although I made reservation for 20 I had less than that. Thank goodness because Kristen would have struggled more. I saw the manager circle once. She didn't ask a thing. When I booked it seemed like I was inconviencing the restaurant. They brought up possibility of large dinner crowd because it was Valentine's Day. That was not the case at all. I was impressed with table set up though! It was beautiful and unexpected. Norma told us that she did that before leaving for the day! Rose petals and candles were nice touch. Valet retrieval was quick.
Disliked: See above!!!!!!!!!!!

4

Very Good - 4 out of 5

Joel Sat, 15 February 2020

Very good

Liked: The staff was available, helpful, and friendly. Hotel was clean, and elevator system seemed advanced.
Disliked: Text alerts were a little too often and somewhat intrusive. Mattress was too firm in my room. Self parking was difficult, I couldn't find the garage they mentioned and had to use valet.

5

Exceptional - 5 out of 5

Myra Fri, 14 February 2020

Exceptional

3

Pleasant - 3 out of 5

Brian Fri, 14 February 2020

Pleasant

5

Exceptional - 5 out of 5

Glenda Wed, 12 February 2020

Exceptional

5

Exceptional - 5 out of 5

Andrew Tue, 11 February 2020

Excellent stay.

Liked: Everything was excellent and you could text the staff at any time and they'd sent whatever you needed your way.
Disliked: You have to pay to play! Wifi , $45/night parking, etc....

4

Very Good - 4 out of 5

Hlakhani Sun, 9 February 2020

Very good

Liked: Location
Disliked: Valet parking is costly

5

Exceptional - 5 out of 5

Dawn Sun, 9 February 2020

Exceptional

Liked: Location. View.
Disliked: Shower needs updating. But other than that it's a great hotel.

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Hilton Palacio del Rio 200 South Alamo Street, San Antonio, TX