I paid for a garden tub and didn't get it. I forgot my cigarettes in my car, which was valet parked. I sent the valet guy to get my cigarettes and he came with one pack. I had 3 in my car, so somebody stole 2 packs of cigarettes.

Very good

Booking error

Liked: Booking.com did not get the reservation correct when sending it over to Hilton so Hilton had to fix that. It was stressful.
Disliked: Property was great!

Completely overpriced.

Liked: Distance to northwestern was nice but that was about it. The restaurant is good, but you can go there without staying at this hotel.
Disliked: The room was terrible for the price, the window over looked the trash receptacles and I was woken up several times during the night by hotel staff talking very loudly right by my window while throwing out the glass bottles. When I called to ask to change rooms, they told me they would call me back and never did. I asked them again about it the next morning and at that point was told that I should have asked sooner, as there was nothing they could do at that point.

Just okay.

Liked: Location
Disliked: We were in room 700. My husband and I are tall. The bathroom is not good. It?s like they forgot they needed to put a sink in. They have a tiny sink in the corner. Weird.

Exceptional

Exceptional

Exceptional

Exceptional

Exceptional