I paid for a garden tub and didn't get it. I forgot my cigarettes in my car, which was valet parked. I sent the valet guy to get my cigarettes and he came with one pack. I had 3 in my car, so somebody stole 2 packs of cigarettes.

Bad

Great job!

Liked: Great location. Great hotel. I would have given you a 9 instead of an 8 but your 9 rating committed me to use the word "awesome" which is a word I do not use flippantly.
Disliked: See above. I don't think any hotel qualifies as "awesome" but still a 9 for me!

Exceptional

Superb

Great place to stay. Plenty...

Liked: Staff was very friendly and helpful.

Superb

Exceptional

Liked: Location and staff

Pleasant

Liked: Did not order breakfast.
Disliked: The window. View of the roof, and various mechanical equipment. Horrible. Had to keep shutters closed. Therefore the room seemed very small.No coffee in the lobby the whole day.

Pleasant

Liked: Location
Disliked: Not very friendly staff, pillows not great, very dated bathroom