Exceptional

Fantastic!!! Would have liked to...

Liked: I decided to stay at the Hilton as it was close to the Orange Convention Centre. I was in Orlando to attend a conference and to take my grandson to Disney and Universal.The room was wonderful- quiet, clean with comfortable beds. It was good having a refrigerator available in the room and a Walgreens within walking distance.The pool was lovely with my grandson enjoying the lazy river while I sipped a drink from the poolside bar. They had yummy non-alcoholic frozen drinks that my grandson enjoyed. I did not realise that I was supposed to check-out, and the team were absolutely wonderful. It was so very stressful as the Australian Dollar does not stretch that far against the USD, and they were excellent! If I would have had more money at hand, I would have stayed much longer.
Disliked: It would have been nice if the slide at the pool was open as my grandson would have liked to use it. I didn't ask about breakfast options, so I'm not sure if there would have been anything that was reasonable, and I could not afford buffet prices.

Nice hotel, you would like...

Liked: very nice hotel, clean. kids friendly, my kids enjoyed all the pools, and especially water slide. the food is good too, and surprisingly not too expensive.

Perfect

Exceptional

Bad

Poor

Disliked: I booked a room with a balcony and there was no balcony. The comforters also had mold in them.

Poor

Disliked: I booked a room with a balcony and there was no balcony. The comforters also had mold in them.

Hotel in atmosphere was great! But, service not so good would not recommend to family or friends

Liked: The property was clean
Disliked: Are first day and a half was great we even purchased another stay from one of the reps for 5 day and 4 nights . But,after that not so good they never came and cleaned are room we had to go down and get toilet paper and towels. We had paid for the buffet in are package the hostess was so rude we had 1 waitresses that was great but staff at restaurant was awful I would not recommend eating there. Wishing now we didnt purchase another stay with Hilton.