Hilton Orlando Lake Buena Vista - Disney Springs Area

Probably won't stay there again.

Liked: Location; bed was comfortable.
Disliked: Couldn't adjust the temperature in the room to my liking and they won't let you use a luggage cart to take your baggage to your room - they try to force you into having to tip someone to do it. Had to pay to park. Didn't have king sized pillows on a king size bed.

Would search elsewhere to find other accommodation at a cheaper price; tired of being charged all these other charges and not told of any other charges when done on the computer.

Liked: Nice, clean and neat.
Disliked: Surcharge of $22.00 and charge for parking of $14.00 - not notified ahead of time.

Nice rooms and easy to park your car.

Liked: Very nice.

Expected better room quality from Hilton

Liked: Friendly staff.
Disliked: Paint on the bathroom ceiling was falling in the tub; small amount of mold on ceiling.

Nice Stay

Liked: LocationValet Attendants were awesomeProfessional StaffHotel Cleanliness
Disliked: View (windows were filthy and covered with spider webs)Price of parking on siteGetting change to tip...I had to go to 3 different areas before someone could help meGift Shop attendant was not friendly/welcoming

Superb

I loved everything about this...

Liked: Great location, clean, great staff and very accommodating
Disliked: Cleanliness, convenience to everything including eateries, bars, Disney parks

exceeded expectations for a conference...

Disliked: wifi at the conference center

Very positive

Liked: Very close to Disney Springs. It exceeded my expectations.

We won’t be back. Very...

Liked: Convenient to Disney SpringsConvenient parking
Disliked: Boogers on the bathroom wall near the light switch, filthy windows, tv so large, we couldn’t see out of the dirty window, staff couldn’t answer simple questions.

Location is perfect if you're...

Liked: The location was perfect as it was a short walk to Disney Springs without crossing any busy streets. The staff was friendly and helpful and I really liked that there were options for quick meals/snacks, even late.
Disliked: Overall very positive experience, but the rooms themselves probably could use a little updating or attention for the price of the stay. At the same time, probably a bit better than other properties in the area.

Exceptional

Exceptional