Unhelpful staff; tried charging £24 more than quote; first room full of dust, cobwebs and cigarette butts outside window. View was of a rundown building and not the partial street view quoted. My friend is severely asthmatic! Second room had one flannel for two people, no hand soap, no bible, desk lamp didn't work. The cost of breakfast is a rip off for £19 as food was very poor! Of all the hotels I've stayed in over the last 35 years, this is the worst!

Liked: None.
Disliked: Dirty and too many other negatives to mention.

Exceptional

Very good

Liked: The swimming pool and leisure suite. Location just right! Reception staff very helpful and cheerful. Room checked daily.

HILTON LOVELY HOTEL .

Liked: Fantastic staff,clean rooms,swimming pool was amazing,cant fault anything ,will reccomend, will stay there again.

Very poor

Exceptional

Liked: Everything

Disappointing

Pleasant

Liked: Location was really good
Disliked: Pillows were really soft and uncomfortable got woken up a couple of time with people loudly coming in throughout the night Only sparkling water in the room Don?t bother with breakfast just go next door a lot cheaper

Good

Liked: Location was good
Disliked: Room was cold

Great City Centre Hotel to...

Liked: This was a location close to the 3 venues we were going to. The staff very friendly & welcoming; the breakfasts were delicious again with lovely staff to help. Room spacious and bed extremely comfortable, and great bathroom.
Disliked: Only that a lift was out of action which made it more of a wait for the one in action.