Unhelpful staff; tried charging £24 more than quote; first room full of dust, cobwebs and cigarette butts outside window. View was of a rundown building and not the partial street view quoted. My friend is severely asthmatic! Second room had one flannel for two people, no hand soap, no bible, desk lamp didn't work. The cost of breakfast is a rip off for £19 as food was very poor! Of all the hotels I've stayed in over the last 35 years, this is the worst!

Liked: None.
Disliked: Dirty and too many other negatives to mention.

Staff where rude not helpful

Disliked: Staff where rude

Very friendly staff

Liked: The facility is so clean and comfortable plus the staff are so friendly especially Irene.
Disliked: Television connection

Exceptional

Liked: Excellent service from the staff
Disliked: Slightly dates, e.g. single glazed windows so can hear noise outside but not too inconvenient or an issue

Bad

Disliked: I am writing to say I made a booking for my mother for two night they rang and confirmed and failed to tell her that she needed to provide proof of work so they refused her to stay my problem is what if she was homeless and had no where to go you willingly let her walk away not knowing the circumstances you should have also disclosed this information when confirming booking. The woman on the desk was also very rude and abrupt. I am not happy at all and will not be using your hotel again and will be passing this information on

Exceptional

Disliked: The room was a little bit cold

Disappointed with the hotel and...

Liked: The staff are lovely !
Disliked: The hotel is dated and tatty

Exceptional

Exceptional

Exceptional