Hilton Norfolk The Main Guest Reviews
OVERALL AVERAGE SCORE:
WONDERFUL (4.5 out of 5)
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| < 0.1 miles from Norfolk centre |
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Aaron Sun, 17 February 2019
Exceptional
Kwee523 Sat, 16 February 2019
Good!
Liked: We liked that over all look of the hotel was clean and comfortable The front desk staff was very friendly, informative and courteous. Even the cleaning crew invited us to come back as we were leaving.
Disliked: What I didn't like was that our bed linen had dirty spots on them. So, we just ended up using our own bed linen to put over the hotel linen. Also, I didn't like having to go to the second floor to check in and to check out...thought that was a little weird and unfamiliar.
Anonymous Tue, 12 February 2019
Exceptional
Felicia Mon, 11 February 2019
Everything was excellent the beds...
Ronald Wed, 6 February 2019
Exceptional
Dawn Wed, 30 January 2019
Exceptional
Brian Sun, 27 January 2019
Exceptional
Renita Sat, 26 January 2019
Good
Liked: The ocean view and space was amazing.
Disliked: After arriving I was extremely disappointed that the room I reserved was total different from what I was given. I then had to be reassigned and waited for 2 hours for it to be cleaned so I could check into my room and by then I was ready to relax. The gentleman who checked me in was very friendly and apologetic!
Anonymous Sat, 26 January 2019
Superb
Anthony Mon, 21 January 2019
Exceptional
Liked: Convenient to everything Downtown/Waterfront Norfolk. Very stylish rooms with great views of the city. All of the staff were polite and cheery.
Disliked: The Rooftop Beer Garden was understaffed leading to long wait times. Saw other customers go to reception desk to get items their non attentive server should have provided - flatware and a requested high chair. Room service can be a bit pricey
