Hilton Norfolk The Main Guest Reviews
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|< 0.1 miles from Norfolk centre|
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Beth Fri, 16 November 2018
Room with a view
Liked: I was pleasantly surprised with the view from my room. Absolutely beautiful. Beds were very comfortable. Good security. Loved the artwork throughout hotel.
Disliked: Didn?t have a fridge or microwave even though there is plenty of room for them. Didn?t like the door to the bathroom. (No privacy). Lighting was horrible. Map on back of door was wrong. Had wrong number so took me a while to find vending machines. Didn?t like that I needed my room key to get into vending machine room. They should tell you that ahead of time.
Liping Mon, 12 November 2018
Liked: The staff is very welcoming.
Disliked: Too many additional charges, the price actually paid is 120% higher than the price on website.
Kimberly Mon, 5 November 2018
Great location and stay!
Liked: Perfect location to be able to walk to bars, restaurants and shopping. Beds were comfortable and our view of the river was amazing. Both mornings we had breakfast at the hotel which was delicious. We also checked out the onsite restaurants Saltine which is seafood and Varia is Italian very good experience at both. Great stay overall!!!
Chad Fri, 2 November 2018
Anonymous Thu, 1 November 2018
We were disappointed for a...
Liked: Rooms were comfortable.The Hotel was modern and beautifully decorated.
Disliked: The Front desk said it wasn?t necessary to reserve at the restaurant. Once we went to the restaurant that evening we were told there was an hour wait for a table.When we went to checkout the Hotel had charged us $98. More than the amount on the Booking site, They said they were having problems with the Booking site and that was why there was a difference. The Manager corrected the amount for us.We had Breakfast and were not offered any menus for the Buffet which also served ourselves our coffee and there was suggested gratuities on the bill.We frequently stay in 5 star Hotels and are used to the charges but $50. plus tip for a buffet breakfast was a bit exorbitant.Not
Georgina Mon, 29 October 2018
Liked: Hotel was clean and staff was very friendly
Disliked: I didn't like that I booked two rooms and they could not be near one another.
Davetta Mon, 29 October 2018
Liked: I loved our room. The view we had was amazing. It was spacious and comfortable.
Disliked: The one thing I didn't like was the bathroom didn't have a regular door but a sliding glass door.
Anonymous Sat, 27 October 2018
Liked: Staff were very nice. Location was great.
Disliked: Shower and bathroom quality, lotions, etc., did not match the rest of the hotel and room.
Thomas Wed, 24 October 2018
Short but sweet.
Liked: Front Desk staff was extremely professional and courteous. Wonderful, light-filled venue with beautiful artwork throughout. The room was perfect with a wonderful view of the Waterside Market, festival park and river. Looking forward to our next "Staycation" at this location.
Disliked: Nothing yet.
Shannon Thu, 18 October 2018
Liked: The bed and pillows were extremely comfortable. Hotel was around a multitude of shops/ restaurants and venues. We were able to park the car for the entire weekend and walk until we left. Did a ?staycation ?, but felt like we were almost in another city!!
Disliked: Room had a gorgeous view, but was directly above beer terrace on the fifth floor. Was somewhat noisy early in the morning as they were cleaning up and closing.