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Hilton Norfolk The Main

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Hilton Norfolk The Main, 100 East Main Street, Norfolk, VA -(888) 420-1644
Area: Downtown Norfolk
(Map)
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (697 Ratings)
3.7 miles Chartway Arena
v11 mins driving
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The Spotlight on Hilton Norfolk The Main

Downtown Views, Modern Comfort, and Music-Ready Vibes

Modern and upscale with sweeping sea views, Hilton Norfolk The Main is a sleek choice right in the heart of downtown Norfolk. With stylish interiors, multiple dining options, and a buzzing atmosphere, it's a favorite base for travelers catching a show or just soaking up the local scene. From the indoor pool to the rooftop terrace, this hotel balances relaxation with energy – all just a short ride from major music venues and nightlife.

Why Concert-goers love it

The location is tough to beat – just steps from downtown hotspots and a quick drive to several of Norfolk's best live music venues. You can head out for a show and be back in your room in no time. Late check-in from 4:00 PM makes it easy for travelers arriving same-day for an evening concert, and the 11:00 AM checkout gives you a little breathing room the next morning. The hotel also offers evening entertainment onsite, so the music doesn't have to end when the curtain closes elsewhere.

Who this Hotel is great for

  • Groups of friends looking for a stylish downtown base close to nightlife.
  • Solo travelers chasing that bucket-list artist.
  • Couples making a fun weekend getaway out of a concert night.
  • Fans who need a quiet recovery space after a loud night out – the rooms are well-insulated and calm.
  • Budget-conscious music lovers who want value without sacrificing style or location.

Food and Drink Options

Hungry after a show? You’re covered. The hotel offers late-night room service and has its own restaurant serving American, Italian, and pizza dishes — with vegetarian, dairy-free, and gluten-free options available. Start your day right with a hearty breakfast the next morning — perfect after a late night. Plus, there are plenty of walkable eateries and local bars just outside the door.

Nightlife Options

Whether you’re looking to keep the party going or enjoy a nightcap, this hotel delivers. There’s evening entertainment onsite, a stylish rooftop bar with views and vibes, and you’re walking distance from some of Norfolk’s most popular bars and lounges. Prefer something low-key? The hotel’s sleek bar and lounge make a great hangout spot with local craft drinks.

What People Say

Guests love the modern rooms, the exceptional downtown location, and the friendly, helpful staff. Many reviewers mention the stunning views from upper floors and the rooftop bar, as well as the convenience of being close to restaurants and entertainment. The vibe is polished but not pretentious – just right for a music-filled weekend.

Areas for Improvement

Parking can be a bit pricey, and the hotel’s popularity means it can get busy during peak weekends. A few guests noted that the elevators were occasionally slow. But overall, the experience is smooth and enjoyable.

The Bottom Line

If you're looking for a stylish stay close to Norfolk’s concert scene, Hilton Norfolk The Main hits all the right notes.
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4
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Refrigerator
` Library
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` 24-hour security
` Concierge services
` Fireplace
` Game Room
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Bulgarian
` French
` Italian
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Internet access (charges may apply)
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Hilton Norfolk The Main Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Willie S, Laurel

The customer service was outstanding. The hotel was very clean. The overall stay was good and I will come back again.

Disliked: Nothing to mention. Eating at the hotel was a little pricey.

2.5

Fair - 2.5 out of 5

Raeshon Wed, 4 June 2025

Feel like I paid more...

Disliked: The room was not cleaned very well. The GRAIN restaurant hours did not match the posted hours at the hotel front desk.

0.5

Poor - 0.5 out of 5

Michael Wed, 4 June 2025

Horrible Customer Service- Worst Hilton...

Liked: N/A
Disliked: I’ve stayed at many high end hotels over the years, but this was hands down the worst experience I’ve ever had- and shockingly, it was at a Hilton. From the moment we arrived, the staff seemed disinterested and unhelpful. The situation escalated when I visited “Town Center Coffee” at 9:05 am on Saturday, May 31st. The barista got my coffee order completely wrong. When I politely asked for it to be corrected, she flat out refused. Things took a bizarre and unacceptable turn when the medium fresh brew breakfast blend with added sweetened vanilla almond (3x vanilla almond 2x sugar) I ordered was given to me as a plain black coffee. The barista refused to replace the incorrect coffee order saying that’s what I ordered. When I asked for the Manager, the barista said she didn’t have one. Because I was in a hurry (my daughter was waiting at the curb outside to pick me up with her newborn baby) I decided the only choice I had was to throw away the coffee. At this point, the barista exploded- yelling, screaming, using profanity, and even calling for security. Her behavior was completely unprofessional, aggressive, and disturbing. At this point everyone including the 2nd barista was staring uncomfortably. No one from management stepped in to de-escalate or address the situation properly. I proceeded to walk out of the hotel only to be stopped by a man dressed in a Valet jacket who told me to “wait here since there are two sides to every story.” It was humiliating and surreal to be treated this way, especially at a Hilton property where you expect a high standard of service. This experience has completely destroyed my trust in the Hilton brand. We will never return- to the Norfolk location and likely not to any Hilton. Absolutely unacceptable after spending over $550 for a 1 night stay, dinner and coffee that was thrown away. I sincerely hope the Management team deals with this employee (who was not wearing a name tag) before she ruins another customers experience.

4.5

Wonderful - 4.5 out of 5

Tyler Mon, 2 June 2025

Superb

5

Exceptional - 5.0 out of 5

Brittany Thu, 29 May 2025

Exceptional

5

Exceptional - 5.0 out of 5

Kimberley Tue, 27 May 2025

Exceptional

4

Very Good - 4.0 out of 5

Anonymous Sun, 25 May 2025

Very good

Liked: Great location
Disliked: Room AC unit was very loud

5

Exceptional - 5.0 out of 5

Therese Sun, 18 May 2025

Chanteja at the check in...

Liked: Location. Beautiful decorated. Architecture. So many restaurants, water view. Excellent
Disliked: Noise across the street

5

Exceptional - 5.0 out of 5

Dawn Tue, 6 May 2025

Exceptional

Liked: I had messed up my reservation for the wrong day and although the hotel was booked, Ander at the front desk found a room for me. I had arrived late at night after a long ride and the idea of trying to find something else would have been extremely daunting.

5

Exceptional - 5.0 out of 5

Shari Fri, 25 April 2025

Work trip, easy location, great...

Liked: Location
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Lisa Thu, 17 April 2025

Exceptional

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Hilton Norfolk The Main 100 East Main Street, Norfolk, VA