The customer service was outstanding. The hotel was very clean. The overall stay was good and I will come back again.

Disliked: Nothing to mention. Eating at the hotel was a little pricey.

Exceptional

Overpriced

Liked: The hotel had a lot of wasted space----we paid $600. for one night and was charged $10. for the internet!! I don't understand why this hotel was soooo$$$$$ I also found the room noisy and the noise came from inside the hotel.
Disliked: The breakfast I bought with the room was shameful. I had what seemed to be a day old stale croissant that was inedible. I asked for strawberry jam not wanting grape, apple or mixed berry (always the leftover flavors) and was told there was none. The eggs were hard. The seating was uncomfortable and in the lobby area. It was one of the worst experiencews I've ever had at $600. hotel and I've stayed at plenty of them. Look it was a nice overpriced hotel. The staff was excellent and Saltine the night before was wonderful. I wondered how a hotel with such a good restaurant had such a bad breakfast.

Very good

It was a great place...

Liked: The location is great, walking distance to food and waterside. Good options for food and beverages inside the hotel.
Disliked: The restaurants are pricy but that’s expected.

Good

Cost too much to be...

Disliked: Didn’t receive the room I paid for. Took over an hour of waiting in the lobby to be relocated to another room

Good

It was a very nice...

The Main Has It All!

Liked: Chose this location based on prior solo stays as well as staycations as a couple and a family. I love the restaurants. Building always has great vibes with friendly and helpful staff. Lots of places to take photos. 3rd floor has conference rooms and great decor. I made special request during the booking- all those request were honored (which hardly ever happens no matter how far in advance I book). Incredibly accommodating front desk staff. Loved the pool. Room was spacious and looked just as advertised. Couch was very dirty though. I refused to sit on it or even put my clothes or suitcase on it. That couch should definitely be removed immediately. We paid for the breakfast that comes as an added fee when booking- I could’ve done without it. It would be better to just pay a la carte when dining in for breakfast. The prices are reasonable and selection is slightly better than what was offered as their continental breakfast. Paying for parking was the only downside. Parking was the standard daily price but I think it’s just too expensive. Definitely paying for convenience and security of your vehicle though. I wouldn’t recommend parking on too many of the streets overnight in the area.
Disliked: N/A