Hilton Newcastle Gateshead Guest Reviews
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Anonymous Fri, 15 August 2025
Lovely happy, friendly staff
Liked: The reception and restaurant were beautiful.The staff are really helpful and friendly.The trip was a surprise for our friends birthday treat, we asked if they could put a card just to say happy birthday, they went above that, and left a bottle of bubbly
Disliked: I was a little disappointed We were on the first floor, so we didn't have much of a view Also there was a floor lamp, with the shade very dusty, just a small thing but important to me. On arrival i parked in the car park and learnt it wasn't free parking for guests, it cost £15 for overnight which if we had stayed longer would work out really expensive.
Claire Fri, 15 August 2025
Perfect we will definitely be...
Liked: Excellent love staying here
Disliked: Nothing
Laura Tue, 12 August 2025
Exceptional
Liked: Amazing view and great pool and gym services!
Verity Tue, 12 August 2025
Superb
Anonymous Tue, 12 August 2025
The facilities are excellent and...
Abhaykumar Mon, 11 August 2025
Exceptional
Louise Mon, 11 August 2025
Very good
Liked: Free use of the pool Lovely river view
Disliked: No fridge in room
Michael Mon, 11 August 2025
Very good
James Mon, 11 August 2025
Exceptional
Dorothy Mon, 11 August 2025
Stay clear of this hotel
Liked: The location was good
Disliked: The room was dirty and dated dirty floors blood stain on curtains cigarette burn hole on curtains dust all over especially above bed hole in ceiling when spoke to a management member she rolled her eyes at us and said she would move us but the veiw would not be changed? nobody mentioned veiw to her I don't live in a dirty house so why did I pay for a dirty room though hilton was a name for a little luxury boy was I wrong