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Hilton New Orleans/St. Charles Ave. French Quarter Area eeee
Hilton New Orleans/St. Charles Ave. French Quarter Area, 333 St. Charles Avenue, New Orleans, LA| Area: Downtown New Orleans
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
EXCELLENT
4.2 out of 5 (155 Ratings)
0.5 miles from New Orleans centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
The indoor pool and hot tub on-site restaurant and original design keep our guests in supreme comfort at the Hilton New Orleans/St. Charles Ave. French Quarter Area. 18 floors of the former 1926 Masonic Temple make up the historic property now known as the Hilton combining modern amenities with original pieces like chandeliers marble flooring and tiled ceilings. All of the hotel's 250 rooms feature premium signature bedding mp3 docks desks LCD TVs with premium channels and pay movies designer toiletries Wi-Fi (for a fee) and 24-hour room service. Guests can savor Franco-German fare for breakfast lunch and dinner in the gourmet restaurant or make a splash in the indoor pool and hot tub. The hotel also houses a business center and 12000 square feet of event space. Valet parking is available for a fee. The hotel is nestled within the Central Business District a five-minute walk from the French Quarter's famed Bourbon Street and shopping along Canal Street. The Superdome home of the Saints is less than a half-mile away and the St. Charles Streetcar runs right in front of the Hilton. The hotel is 13 miles from Louis Armstrong New Orleans International Airport. This "clean beautiful" Hilton pleases our guests with an "amazingly helpful" staff and top-notch amenities in an outstanding location within walking distance of the French Quarter and the Superdome.

Check-in time:16:00 Check-out time:11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Valet Parking
` Air Conditioning
` Executive floor
` Jacuzzi
` alarm clock
` 24-hour security
` Air conditioning individually controlled in room
` ATM/Cash machine
` Cable television
` Child programs
` CNN available
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Concierge desk
` Conference facilities
` Desk with electrical outlet
` Direct dial telephone
` Exercise gym
` Express check-in
` Express check-out
` Fire safety compliant
` Fitness center on-site
` Full american breakfast
` Hairdryer
` Heated guest rooms
` High speed internet access fee
` Indoor pool
` Interior corridors
` Iron
` Ironing board
` Late check-out available
` Laundry/Valet service
` Lobby coffee service
` Meeting rooms
` On-site business center
` On-site business center is staffed
` Photocopy center
` Pool
` Public address system
` Public area air conditioned
` Remote control television
` Safe deposit box
` Security
` Sundry/Convenience store
` Tour/sightseeing desk
` Turndown service
` Valet cleaning
` Voice mail
` Whirlpool
Hilton New Orleans/St. Charles Ave. French Quarter Area 333 St. Charles Avenue, New Orleans, LA

Hilton New Orleans/St. Charles Ave. French Quarter Area Guest Reviews

OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)

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4.4

Excellent - 4.4 out of 5

Quintina Wed, 17 May 2017

Liked: Area and breakfast
Disliked: I expected more out of an executive room. It was the same as a regular room

2.9

Okay - 2.9 out of 5

Chris Sat, 13 May 2017

Liked: Good location
Disliked: We booked a double room for our honeymoon, we were allocated a twin room. When challenged, the man on the desk said "that's what you get when you don't pay full price and book through a website like booking.com. We can't change your room we have no doubles available". This was despite having double rooms available for that night on their website. I spoke to Hilton through Facebook and by the following morning, magically a double room appeared and we were given that the male member of staffs attitude was a disgrace and enough to prevent me from ever booking a Hilton hotel again. He completely embarrassed us in front of other guests by questioning our booking methods and couldn't have been less helpful if he had tried!

4

Good - 3.95 out of 5

Anonymous Mon, 8 May 2017

Liked: Staff extra helpful

5

Exceptional - 5.0 out of 5

Trena Mon, 8 May 2017

Liked: Easy distance from the French quarter. Very nice accommodations.

4.6

Wonderful - 4.6 out of 5

Sandra Thu, 4 May 2017

Liked: Bed was very comfortable and we were able to adjust the temperature in the room to suit our needs.
Disliked: Cost of parking

5

Exceptional - 5.0 out of 5

John Thu, 4 May 2017

Liked: Location
Disliked: Nothing

2.7

Fair - 2.7 out of 5

Mary Thu, 4 May 2017

Disliked: Checked in and was informed that they have overbooked their rooms. They sent us to a different hotel "for free" for the first night. Only we wound up actually getting charged for it, and the manager refused to credit the account... which involved me being on the phone with Hilton for 40 minutes to fix it. Oh, and the second night we were at the Hilton a leak started from the ceiling and we had to have an engineer come in in the middle of the night to fix it. That's fine, things happen. But for the management to be rude and belittling when it was THEIR mathematical error ( and then refuse to admit it), is just mind boggling.

5

Exceptional - 5.0 out of 5

Pat Tue, 2 May 2017

Liked: the experience

2.5

Fair - 2.5 out of 5

Dennis Sun, 30 April 2017

Disliked: We had to ask for room to be cleaned two out of three days.

2.7

Fair - 2.7 out of 5

Melissa Thu, 27 April 2017

Liked: The
Disliked: The breakfast was cold, and the facility needs to be upgraded i.e bathroom in room, carpet, fresh paint.

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