Hilton New Orleans/St. Charles Ave. French Quarter Area Guest Reviews
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|0.5 miles from New Orleans centre|
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Barbara Tue, 28 March 2017
Disliked: Parking cost to high
Amber Mon, 6 March 2017
Liked: Entire facility was clean, well staffed, comfortable and located in a great spot.
Disliked: After paying 300 for my stay, it is utterly ridiculous that wifi was not included.
Frances Fri, 3 March 2017
Liked: Loved the front desk personnel and the luggage bellman.
Disliked: Reviewed no assistance from the two doormen on duty.
Kathleen Thu, 2 March 2017
Liked: Location for Mardi Gras was outstanding. Luke restaurant is top notch.
Disliked: As others have reported, issues with toilet not flushing properly. It was dealt with immediately. Musty odor in room due to damp rug. Housekeeper put towels over rug to help. Seems like refrigerator is defrosting and leaking on to rug.
Norma Wed, 1 March 2017
Liked: Location for Mardi Gras
Disliked: The room had issuses with the toilet and 12 hours later still not repaired so given a different room . The next day 13 hours the room still not cleaned . The operations Mgr not friendly at ALL had major attitude.
Thea Sun, 26 February 2017
Valerie Thu, 23 February 2017
Liked: Location was incredible
Disliked: Room was very tiny. Front staff looked like they wanted to be doing anything other than that!
Gwénola Sun, 19 February 2017
Liked: Salle de restaurant, breakfast, location
Disliked: Concierge : problem with a tour booking
Traci Fri, 17 February 2017
Liked: Staff, location,bed wonderful.
Tracy Mon, 13 February 2017
Liked: The Hotel was nice, our room was clean. We were with in walking distance to the trolley and to Canal St. There were a couple of restaurants were very good and close by. Over all we had a nice weekend
Disliked: The shower could have had better water pressure. NO Wi-Fi in your room. You had to be either a member of the Hilton club or pay for WIFI. They did have WIFI in the lobby but I am not sure if there was a charge to connect or not. There was an added charge of $50 a night for extra amenities ( I could see if that was for pay-preview or a mini bar) They do have valet parking at $42 per night but there is parking across the street for $25 for 24hrs.