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Hilton New Orleans/St. Charles Ave. French Quarter Area eeee
Hilton New Orleans/St. Charles Ave. French Quarter Area, 333 St. Charles Avenue, New Orleans, LA | Area: Downtown New Orleans
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (565 Ratings)
0.5 miles from New Orleans centre
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Hotel Description
On-site dining and original design keep our guests in supreme comfort at the Hilton New Orleans/St. Charles Ave. French Quarter Area. 18 floors of the former 1926 Masonic Temple make up the historic property now known as the Hilton combining modern amenities with original pieces like chandeliers marble flooring and tiled ceilings. All of the hotel's 250 rooms feature premium signature bedding mp3 docks desks LCD TVs with premium channels and pay movies and designer toiletries. Wi-Fi is available for a fee. Guests can savor Franco-German fare for breakfast lunch and dinner in the gourmet restaurant or order room service which is available around the clock. The hotel also houses a business center and 12000 square feet of event space. The hotel charges a fee for valet parking. The hotel is nestled within the Central Business District a five-minute walk from the French Quarter's famed Bourbon Street and shopping along Canal Street. The Superdome home of the Saints is less than a half-mile away and the St. Charles Streetcar runs right in front of the Hilton. The hotel is 13 miles from Louis Armstrong New Orleans International Airport.

Check-in time: 16:00:00   Check-out time: 11:00:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Tour Desk
` VIP Room Facilities
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Bridal suite
` Billiards
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` Shared lounge/TV area
` Secured parking
` Paid WiFi
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` Breakfast options
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Hilton New Orleans/St. Charles Ave. French Quarter Area Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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4.8

Exceptional - 4.8 out of 5

Robert Tue, 17 September 2019

The entire Hilton was awesome...

Disliked: Rooms

2.1

Disappointing - 2.1 out of 5

Shekkola Mon, 16 September 2019

The location was great! The...

Liked: I loved the location. We were only minutes from the Superdome, Bourbon Street, and other attractions. The location was easily accessible by streetcar, private car, or walking.
Disliked: The electricity was off for several hours. We were not notified, but were extremely inconvenienced. There was no WiFi. Since I'm a contract writer, I rely on internet when traveling to meet deadlines. The air conditioning also relies on electricity. Our room was not cleaned the first night.

5

Exceptional - 5 out of 5

Bamabythebay Sat, 14 September 2019

short Vacation and we will...

Liked: love this hotel and will stay there again. Love the location it is close to everywhere we went and wanted to go.Awesome staff and friendly.

5

Exceptional - 5 out of 5

The Fri, 13 September 2019

I love NOLA!

Liked: Luke?s restaurant!!! Best shrimp and grits!! Omg and the staff!!! Shout to the man making the banging sauce for the crab claws!!!!!! Will definitely be back! Gorgeous hotel straight walk into bourbon street!!

5

Exceptional - 5 out of 5

Alicia Fri, 13 September 2019

Outstanding stay

3.4

Pleasant - 3.4 out of 5

Adrainne Wed, 11 September 2019

They staff are thieves be...

Disliked: The very first night I checked into my room I went out to meet with some friends when I got back a very expensive pair of designer glasses were missing and I'm still arguing and back and forth with the hotel right now about it I had to file a police report with the New Orleans Police otherwise another hotel is really nice they just have thieves in there and they don't try to accommodate you and act like you're crazy person and you don't know what you brought with you and I really don't appreciate that I would never stay at a Hilton ever again in life and I'm a Hilton Honors member it's the worst experience I've ever had and I travel a lot

4.8

Exceptional - 4.8 out of 5

William Wed, 11 September 2019

Exceptional

2.5

Fair - 2.5 out of 5

Ashlie Tue, 10 September 2019

Passable

Liked: Location was decent.
Disliked: We didn't get the room we initially booked. Booked a king and instead got two double beds. The phone didn't work in the room and the hotel lost power for about 5 hours on the last morning of our trip. This hotel was booked for a birthday weekend getaway and when I inquired about another room the front desk told me to come back the next day with zero regards for accommodating the customer or making notes to get us in the room we initially booked. Then the whole losing power was just ridiculous.

3.8

Good - 3.8 out of 5

Shannon Tue, 10 September 2019

Good

1.9

Poor - 1.9 out of 5

Georgette Mon, 9 September 2019

Poor

Liked: Shunda one of the receptionist did the best she could to help the guest. That's the only good thing I could say.
Disliked: The inconvenience of the Hotel. The lights went out for 5 hours and we had to rush out of our room. I'm a diabetic and my insulin was ruined and that cost me 100 bucks that I didn't have. My sugar had dropped so low that I passed out in the hot car that I was sitting in waiting for family. The staff should have gave us a complementary water or something. They didn't offer us nothing and I don't think that was good service. Our checkout time was at 11 and the lights came back on at 10:30. Came with family and they could check out at 2. When I called the front desk the receptionist told me that the 2 pm capacity was full

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Hilton New Orleans/St. Charles Ave. French Quarter Area 333 St. Charles Avenue, New Orleans, LA
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