Exceptional

Disappointing

Stay was great. As usual...

Liked: Great location. Walkable distance to Cafe Dumond, Jackson Square, French Quarter, Canal Street etc. Ceasar's Dome is 20 min walk. Riverwalk outlet is close by. Also, there is a Starbucks inside which is a plus. Breakfast is a bit expensive inside the hotel. U have lot of options if you are willing to walk 20 minutes :). Also please keep a digital copy of your vaccination card... City of NewOrleans made it a requirement and some businesses do ask for a digital copy or a printout or actual card.
Disliked: Check-out staff was rude. Not willing to hear what I have to say. Her argument was that Hilton not responsible for bookings through booking.com. Funny that they have no problem in getting business.

great

Great Staff, Tired and Worn...

Liked: Staff was great
Disliked: The room was very tired. A lot of signs of wear and tear. For $400 a night, this was really a $150 room.

Poor

Disliked: Hotel was overbooked and couldn?t move me to another room. Room smelt like mildew really bad and gave me a headache. Carrot was patches and my window was looking to another hallway with an elevator. I didn?t get a buffet breakfast like I paid for a year ago for an extra fee instead of as given grab and go vouchers ? which they said I wasn?t even entitled to after I paid booking.com for breakfast for 3 ppl

Very good

Good

Liked: Nice room, nice hotel but too massive. Never even found the pool!
Disliked: Charges for parking, charge $25 for incidentals upfront- they could just charge as needed instead. No breakfast.

we?ll be back

Liked: easy access to mostly everything.