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Overall Average Score:
Very Good (4.25 out of 5)
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Jon McC, Camden, visiting Ziff Ballet Opera House Thu, 18 December 2014
When you go to this hotel, you're instantly greeted by friendly and reliable valets who can steer you in the direction you need to go. The customer service at the Hilton is unmatched, and you will feel like royalty during your stay. The hotel is gorgeous, and the ocean-front rooms give you a beautiful view of the ferry boats and cruise lines. You can also see the beautiful city of Miami light up at night, and it is an amazing sight. The food from the hotel's restaurant is good, but it is a bit pricey (averaging $20 per entree with nothing else added), and there are so many another food options to choose from in Miami that you're better off exploring those. Overall, it is a wonderful hotel, and if you get the chance to stay here, TAKE IT!
Liked: The hotel is beautiful and service is outstanding.
Disliked: The food was okay, but expensive.
Abby, Orlando Wed, 5 September 2012
Liked: Very helpful and friendly staff. Clean rooms and great views!
Disliked: Housekeeping bothered us 3 times on the morning of check out, starting at 8:30 a.m., and check out wasn't even until noon!
Bob G, London UK Sun, 29 April 2012
The arrival for self drivers is ludicrous. Either the architect or the client that briefed him had never taken the trouble to visualise how complicated it is to undertstand how the hotel is organised. The signage only adds to the confusion. I felt sorry for the reception desk staff who have to answer for this baffling arrangement every day. Significantly distracts from a good stay.
Liked: The room was very nice.
Disliked: Circulation is complicated and poorly signposted.
Donnell Sat, 31 October 2020
The hotel suited me
Liked: Everything
Felix Fri, 30 October 2020
Very good
Dionne Thu, 29 October 2020
Exceptional
Anonymous Thu, 29 October 2020
The card was charged twice...
Carmen Mon, 26 October 2020
Exceptional
Liked: I enjoy everything in the facility, very clean and staff are very friendly .
Disliked: We didn?t like the parking charge , this should be free and included on the hotel price.
Ernesto Mon, 26 October 2020
Exceptional
Liked: Awesome view
Shameka Sun, 25 October 2020
Exceptional
Juan Sat, 24 October 2020
Exceptional
Janet Thu, 22 October 2020
Great experience
Liked: The attention was great!! Staff was friendly and very attentive!! The room was super nice, clean and comfortable!!
Disliked: We liked everything about it!! Will definitely come stay here again !!!
Jourdan Sat, 17 October 2020
Poor
