Hilton Miami Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)
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| 2.7 miles from Miami centre |
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Jon McC, Camden, visiting Ziff Ballet Opera House Thu, 18 December 2014
When you go to this hotel, you're instantly greeted by friendly and reliable valets who can steer you in the direction you need to go. The customer service at the Hilton is unmatched, and you will feel like royalty during your stay. The hotel is gorgeous, and the ocean-front rooms give you a beautiful view of the ferry boats and cruise lines. You can also see the beautiful city of Miami light up at night, and it is an amazing sight. The food from the hotel's restaurant is good, but it is a bit pricey (averaging $20 per entree with nothing else added), and there are so many another food options to choose from in Miami that you're better off exploring those. Overall, it is a wonderful hotel, and if you get the chance to stay here, TAKE IT!
Liked: The hotel is beautiful and service is outstanding.
Disliked: The food was okay, but expensive.
Abby, Orlando Wed, 5 September 2012
Liked: Very helpful and friendly staff. Clean rooms and great views!
Disliked: Housekeeping bothered us 3 times on the morning of check out, starting at 8:30 a.m., and check out wasn't even until noon!
Bob G, London UK Sun, 29 April 2012
The arrival for self drivers is ludicrous. Either the architect or the client that briefed him had never taken the trouble to visualise how complicated it is to undertstand how the hotel is organised. The signage only adds to the confusion. I felt sorry for the reception desk staff who have to answer for this baffling arrangement every day. Significantly distracts from a good stay.
Liked: The room was very nice.
Disliked: Circulation is complicated and poorly signposted.
Anonymous Mon, 22 April 2019
Good
Liked: Close to the Port. View of Biscayne Bay. Staff very friendly.
Iyonda Sat, 20 April 2019
Exceptional
Liked: The view was everything!!
Disliked: N/a
Anonymous Fri, 19 April 2019
Exceptional
Carissa Thu, 18 April 2019
Exceptional
Liked: The staff was super friendly. Hector at the front desk was super nice and made my boyfriend and I feel welcomed as soon as we walked into the door!
Lovely Thu, 18 April 2019
Exceptional
Liked: I loved the location
Disliked: The elevators we're very slow on Saturday May 23rd.
Sherry Wed, 17 April 2019
Exceptional
Anonymous Wed, 17 April 2019
Awesome experience!!
Liked: Everything was great!! The view from our room was Awesome!
Loli Tue, 16 April 2019
Stay was to short
Liked: Every one was nice, bed was comfy, food was good.
Disliked: I only stayed 1night between flight and cruise.
Luke Tue, 16 April 2019
Good
Lisa Mon, 15 April 2019
Generally happy with location and...
Liked: Stayed to be close to theater at Arsht Center and found it exceptionally convenient. Did not bother to investigate parking cheaper than the $28 valet charge, which seemed reasonable.
Disliked: Sound carried through connecting door to my room, which was annoying but fortunately me neighbors didn?t stay up as late as I feared they would.
