Hilton Memphis Guest Reviews
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|18.5 miles from Memphis centre|
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Sandra, Baton Rouge, visiting Racquet Club of Memphis Wed, 16 September 2015
I would recommend staying in this hotel.
Liked: The room was definitely up to the Hilton standard that one might expect. The views of Memphis from my room were spectacular, especially at sunset and sunrise. The grounds were beautiful and well kept. All of the staff were friendly, with smiles of welcome on their faces.
Disliked: I stayed at this Hilton when it was new. I was very disappointed in the lobby. It was cold and noisy. The bar needs to be offset a little so that one might enjoy a beverage in a calm and comfortable setting. I didn't like the concierge area being essentially non private for checking in or out.
Annette Fri, 14 June 2019
Always stay at Hiltons
Nicole Thu, 13 June 2019
Okay stay. Room was nice...
Liked: The room was great. There is a bar downstairs and a Starbucks. Pool and hot tub are outside and the weather was decent so that was nice. Bed was comfy and loved the Keurig in the room but could use better creamer.
Disliked: Check in was not smooth. We were told by Hilton.com that our room was paid for, but got there and found out it wasn't. The manager wasn't very helpful nor very nice. There's construction so lots of noise. There was also a kids birthday party so the pool was over run by kids and it was LOUD. The Starbucks person left the cafe and the guy who was there alone, didn't know how to make a drink so I waited about 10 minutes before I could order anything. He also couldn't work the register so that was fun. The doors to the rooms are literally side by side and tucked into an alcove so it's like you're roommates with strangers. SUPER awkward when you're coming or going from your room and so are they. There's barely enough room for you both to walk out.
Verified Hotel Guest Mon, 10 June 2019
Liked: style, mostly updated, convenient, some views from higher floors, super large lobby
Disliked: It looked as if some remodeling was occurring in the lobby in places but care was being taken, it appeared, to isolate it as much as possible. we checked in late so no workers present at that time so no issues. It might be different during the day.
Karen Wed, 5 June 2019
Liked: Good location, clean, nicely decorated
Disliked: Water was shut off due to bad pipe from 11am-3 pm without compensating guest.
Tracy Wed, 5 June 2019
Anonymous Mon, 3 June 2019
Jemario Sun, 2 June 2019
Anonymous Thu, 30 May 2019
Liked: Location & some parts of the view in room was nice . friendly staff.
Disliked: Wasn't what I expected for the price outdated rooms. No Queen size double beds in rooms. No refrigerator or micowave.
Jeremy Wed, 29 May 2019
Liked: Renovations are coming along nicely
Disliked: TVs in the rooms should be bigger
Helen Tue, 28 May 2019
Liked: The Staff was the Best!
Disliked: The exterior, parking lot and grounds had visible trash that was never picked up during my stay! It looked terrible!