Hilton Melbourne Rialto Place Guest Reviews
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|1.5 miles from Melbourne centre|
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Donough Tue, 11 June 2019
Nice hotel, well run.
Verified Hotel Guest Sun, 9 June 2019
Liked: Location, price and staff was very helpful.
Mark Sun, 9 June 2019
Good room for a family.
Liked: Great size room. Had a nice small balcony. A true junior suite sized room. Shower had good water pressure & hot water
Disliked: The shower spray setting was either stinging needles or heavy Bose spray. Shower curtain was awful & water. got everywhere.
Marilyn Sun, 9 June 2019
Disliked: Staying at the Hilton is a exclusive, upscale privilege and i was disappointed. The house keeping was not to the standards the Hilton represents themselves.The maintenance could also be reviewed. The touch up paint job, leaky faucet. And lastly let me talk about the xustomer service side! If your guest are staying away from home and it is a holiday, such as Mother's day, dont you think you would LET the guest jnow what special you would host for that weekend? Then post flyers in public areas. We went to the desk by 7:30pm and ask if reservations were needed since we were with my mom. They told us it was booked and not accepting reservations. I swear we were in and out of this lobby for hours. We were at the bar for 1.5 hrs, waiting for housekeeping to clean our room. Never saw a sign between 3 pm coming down to the bar or at 4:30 heading back up.Paying Hilton prices i expect the Hilton treatment and appearance. Disappointed and it took time to say it nicely.When you make peanuts and can afford a special trip, i expected champagne!!
Erin Wed, 5 June 2019
Clean, comfortable and will stay...
Liked: Friendly employees, great room service. Very comfortable and clean room.
Latavia Sun, 2 June 2019
James Fri, 31 May 2019
Liked: Always clean and beautiful
Anonymous Mon, 27 May 2019
Liked: The airport was very close. The staff was phenomenal. One of the workers really made our day. She works at the Rustic/Starbucks stand. I cannot seem to remember her name, but she was cheerful and personable.
Sara Sun, 26 May 2019
Hayley Fri, 24 May 2019